Room Attendant (Full-time, Seasonal)

Accor Hotels; Victoria; On-site; CAD 32,000 - 42,000; Full time

Job summary

Join a leading hospitality company as a Room Attendant, where you will create memorable experiences by ensuring guest rooms are clean and comfortable. This position provides an opportunity to work in a supportive environment with a focus on employee development and well-being. If you have a caring personality and a commitment to exceptional service, we welcome you to apply!

Benefits

Employee benefit card with discounts

Duty meals in on-site cafeteria

Access to Employee Assistance/Wellness Program

Learning programs through our Academies

Qualifications

• Warm and caring personality; previous housekeeping experience is an asset.
• Ability to communicate effectively in English, both written & verbal.

Responsibilities

• Clean all assigned guestrooms to standard; including making beds and dusting.
• Report any maintenance concerns promptly and track room assignments.

Skills

Organizational skills

Attention to guest needs

Time management

Effective communication

Job description

Company Description

Join us at our unique property, Sheraton Suites Calgary Eau Claire - managed by Accor under the Fairmont brand and operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one another on a daily basis.

Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire, Calgary's Urban Resort.

What is in it for you:

• Employee benefit card offering discounted rates in Accor & Marriott worldwide
• Duty meals in on-site Staff Cafeteria, as well as access to Employee Assistance/Wellness Program
• Food & Beverage discounts at Sheraton Suites Calgary Eau Claire & Fairmont Palliser
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!

Job Description

You are at the heart of the hotel! As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

Please note: the end date for this role will be September 30, 2025.

What you will be doing:

• Clean all assigned guestrooms to standard; including making beds, dusting removing soiled linen from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenishing supplies within room, etc.
• Ensuring proper usage of all cleaning products & wearing all required personal protective equipment.
• Take initiative to add a personalized experience for the guest.
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service.
• Responsible for restocking housekeeping carts & closet/service areas daily.
• Track and update room assignments throughout the day.
• Report any maintenance concerns promptly.
• Follow all hotel and departmental policies and procedures, as well as health & safety protocols.

Qualifications

Your experience and skills include:

• Warm and caring personality; previous housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management
• Ability to communicate effectively in English, both written & verbal

Physical Requirements:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional ascending or descending ladders, stairs and ramps
• Physically capable of performing duties which involve repetitive bending, kneeling, pushing, pulling and lifting of heavy objects

Additional Information

Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Trust, Innovation, Guest Passion, Sustainable Performance and Spirit of Conquest; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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