Room Attendant

Coast Hotels; Victoria; On-site; CAD 32,000 - 42,000; Full time

Job summary

Coast Hotels is seeking a dedicated Room Attendant to uphold cleanliness and hygiene standards at their Victoria location. This role involves a mix of responsibilities, from cleaning guest rooms to enhancing the guest experience through attentive service. The ideal candidate demonstrates strong customer service skills, teamwork, and a commitment to high standards. Benefits include competitive wages, employee discounts, and opportunities for advancement.

Benefits

Competitive wages & benefits

Employee discounts

Training & development opportunities

Career advancement opportunities

Qualifications

• Minimum 1-year experience in a similar position an asset.
• Demonstrated ability to work in a fast-paced, multi-tasking team environment.
• Able to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Responsible for cleaning and maintaining guest rooms and public areas.
• Conducts daily inspections and ensures all amenities are in place.
• Works safely and follows established procedures for cleanliness.

Skills

Customer Service

Communication

Teamwork

Attention to Detail

Education

High School Diploma

Job description

Coast Victoria Hotel & Marina by APA, Victoria, British Columbia, Canada

Job Description

Posted Thursday, June 19, 2025 at 10:00 AM

Your company, your values, your career!

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability,and the growth and development of our Ambassadors.

The Room Attendant will contribute to the overall success of the hotel by ensuring that the Coast Hotels cleanliness and hygiene standards are consistently met for all guest room and public areas of the Hotel. This position will also be responsible for maintaining a positive work environment in the housekeeping area while maintaining high internal / external customer service standards.

Responsibilities:

• Reviews and discusses room assignment sheet with Housekeeping Supervisor at the beginning of every shift
• Is committed to working safely, including adherence to safety regulations, hygiene and cleanliness
• Follows Coast Hotels procedures for the cleaning and making up of rooms
• Changes linens in assigned guest rooms according to established policies and procedures
• Ensures that all room amenities are in place, and that all drapes, sheers, windows and balcony doors are closed and locked prior to room completion.
• Conducts daily inspections of assigned rooms for deficiencies and immediately completes work orders for the maintenance department
• Conducts room checks and informs Housekeeping of any discrepancies
• Turns in all lost & found items to the Housekeeping Office immediately upon leaving an assigned floor
• Ensures that the housekeeping cart is fully supplied, and that all needed supplies and equipment are in good working order
• Sorts recyclable items according to Coast Hotels recycling program guidelines
• Other duties as assigned by the Executive Housekeeper

Skills/Knowledge/Experience:

• Minimum 1-year experience in a similar position an asset
• Successful completion of high school education preferred, but combination of experience and education will be considered
• Physical requirements include the ability to lift, push and pull a minimum of 40 pounds, to stand and / or walk for an extended period of time, ability to stoop, kneel and reach, or perform repetitive foot and hand action, and the ability to bend at the waist
• Demonstrated ability to work in a fast paced, multi-tasking team environment
• Demonstrated superior customer service philosophy
• Good verbal and written English communication skills
• Exemplifies Coast’s core values and enjoys working in a culture of accountability
• Able to work a flexible schedule, which includes evenings, weekends and holidays

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities& more!

Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST !

Coast Victoria Hotel & Marina by APA, Victoria, British Columbia, Canada