room attendant

Best Western; St. Catharines; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hotel chain is seeking housekeepers to maintain cleanliness and guest satisfaction in their accommodations. Responsibilities include cleaning, disinfecting facilities, and addressing customer concerns while working in a fast-paced environment. Candidates should be physically fit and ready to provide excellent service.

Qualifications

• Experience: Will train.
• Ability to handle physical tasks and interact positively with guests.

Responsibilities

• Sweep, mop, wash and polish floors.
• Dust furniture and vacuum carpets.
• Attend to guests' requests and handle complaints.

Skills

Attention to detail

Customer service

Ability to work in fast-paced environment

Physical stamina

Education

Will train

Job description

• Experience : Will train

Work setting

• Hotel, motel, resort

Tasks

• Sweep, mop, wash and polish floors
• Dust furniture
• Vacuum carpeting, area rugs, draperies and upholstered furniture
• Make beds and change sheets
• Distribute clean towels and toiletries
• Clean, disinfect and polish kitchen and bathroom fixtures and appliances
• Disinfect operating rooms and other areas
• Clean and disinfect elevators
• Handle and report lost and found items
• Attend to guests' requests for extra supplies or other items
• Provide basic information on facilities
• Launder clothing and household linens
• Mend clothing and linens
• Perform light housekeeping and cleaning duties
• Wash windows, walls and ceilings
• Clean changing rooms and showers
• Address customers' complaints or concerns

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Physically demanding
• Bending, crouching, kneeling
• Combination of sitting, standing, walking