Room Attendant

InnVest Hotels; Canada; Hybrid; CAD 26,000 - 28,000; Full time

Job summary

InnVest Hotels is seeking a Housekeeping Room Attendant to clean and service guest rooms to brand standards and deliver genuine guest service.

The role requires a flexible attitude to shifts, including nights, weekends or holidays, and the ability to work both independently and as part of a team. Training is provided in safety procedures and hotel policies.

Qualifications

• Previous hotel cleaning and customer service experiences.
• Move, lift, carry, push, pull objects weighing ≤25 pounds.
• Reach overhead and below the knees, including bending and twisting.
• Flexible attitude to scheduled shifts including nights, weekends or holidays.
• Work well independently and in a team.
• Self-motivated and honest.

Responsibilities

• Clean and service assigned guest rooms in a timely and organized manner.
• Provide genuine service and assistance to guests.
• Maintain room attendant cart and replenish items.
• Follow safety procedures and wear protective equipment when needed.
• Report progress to supervisor and alert for repairs.
• Collaborate with other departments to ensure quality and service.
• May assist with deep cleaning projects.
• Adhere to health and safety guidelines.

Skills

Housekeeping

Customer service

Teamwork

Flexible shifts

Time management

Job description

Pay or shift range: $19.68 CAD to $19.96 CAD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

THE COMPANY:

With over 100 hotels in our portfolio,representing18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada.InnVest’sportfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL.From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrival l ed opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio.

The duties and responsibilities for the Housekeeping Room Attendant include, but are not limited to the following:

• Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
• Provide genuine service and assistance to guests.
• Maintain room attendant cart, replenishing any items as required.
• Always follow established safety procedures and wear protective equipment when needed. Respond to housekeeping room cleaning request from either guest or management in a timely and efficient manner.
• Keep your supervisor updated on work progress and alert them to any repairs needed.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May assist with deep cleaning projects.
• Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

• Previous hotel cleaning and customer service experiences
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand or walk for an extendedtime period
• Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays
• Flexible and energetic with the ability to work under pressure
• Literacy skills – reading, writing, and oral
• Outstanding organizational, time management, and interpersonal skills
• Work well independently and in a team environment with minimum supervision
• Self-motivated, honest, creative, capable of working in a team environment

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate allapplications,howeveronly those applicants selected for an interview will be contacted.

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.