ROC Lift Attendant

Town of Georgina; Georgina; On-site; CAD 20,000 - 29,000; Full time

Job summary

The Town of Georgina is seeking a ROC Lift Attendant for The ROC in a seasonal capacity. You will help guests safely board and exit the lift, assist with snow removal, and support toboggan patrol and janitorial tasks as needed.

Ideal candidates will be energetic, customer-focused and able to work flexible hours including evenings, weekends and holidays in cold outdoor conditions. Equipment is provided where noted.

Qualifications

• Provide your own gear: boots, layering clothes, eyewear, hats, gloves and snow pants.
• Think quickly in an emergency.
• Interact and converse intelligently with guests and other employees.
• Excellent organizational and communication skills.
• Willing to work evenings, weekends and holidays.

Responsibilities

• Loads and unloads guests with focus on beginners, children and those with disabilities.
• Provides physical assistance and ensures proper gear is worn.
• Monitors lift tickets and manages crowd control in lift mazes.
• Instructs guests on loading/unloading procedures.
• Reports lift incidents and hazards to supervisor.
• Assists with parking/traffic control and performs lift evacuations if needed.
• Keeps facilities clean and maintains restrooms and common areas.
• Participates in safety trainings and adheres to health and safety regulations.

Skills

Emergency response

Guest interaction

Physical dexterity

Customer service

Flexible hours

Lift safety awareness

Cold-weather endurance

Job description

General information

ROC Lift Attendant

(Posting #2025.112S)

Department: Community Services

Division: Parks Development and Operations

Location: The ROC

Status: Seasonal (November 30, 2026 – April 4, 2027)

Hours of Work: 10 – 32 hours per week

Number of Positions: 22

Hourly Wage: $17.95 per hour

Date Posted: September 11, 2026

Date Closing: September 25, 2026

Come work with us!

Employment with the Town of Georgina offers an opportunity to make a positive difference in our community. We are a progressive, forward-thinking organization focused on continuous improvement, innovation and providing exceptional customer service. We offer a collaborative team environment and an excellent place to take charge of your career.

Position Purpose

Ensuring the safety of guests as you assist them getting on and off the lift. Maintaining the overall operation of the lift including snow removal as required. Assisting with toboggan patrol and janitorial duties as required. For full details, please see attached job description.

Minimum Qualifications

• You must provide your own personal equipment: boots, layering clothes, eyewear, hats, gloves and snow pants etc. Jacket will be provided by the Corporation.
• Ability to think quickly in an emergency;
• Ability to interact and converse intelligently with guests and other employees;
• Good manual and physical dexterity skills;
• Ability to work in and withstand severe cold and adverse weather conditions;
• Excellent organizational, problem-solving, communication and customer service skills;
• Must be prepared to work flexible hours including evenings, weekends and holidays;

Committed to diversity and a barrier-free environment

The Town of Georgina is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We encourage applications from people with disabilities and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Team if you require an accommodation(s) and we will work with you to meet your needs throughout any stage of the process. Please be advised that this information will be treated in a confidential manner.

We thank all candidates for their interest, however only those being considered will be contacted.

Personal information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of candidate selection. Further information concerning the collection of personal information should be directed to the Human Resources Manager, Town of Georgina, 26557 Civic Centre Road, Keswick, ON L4P 3G1 [phone]

JOB DESCRIPTION

Title and Position Details

• Title: ROC Lift Attendant
• Position #: SE3
• Department: Community Services
• Division: The ROC
• Reports To: ROC Operations Supervisor
• Direct Reports: None
• Employee Group: Seasonal

Position Summary

Ensuring the safety of guests as you assist them getting on and off the lift. Maintaining the overall operation of the lift including snow removal as required. Assisting with toboggan patrol and janitorial duties as required.

Responsibilities

• Performs proper loading and unloading techniques, ensuring special attention is given to beginners, children and those with disabilities;
• Provides physical assistance to guests as required;
• Ensures lift users are displaying valid lift ticket and maintains orderly crowd control in lift mazes;
• Gives verbal instructions to lift users on loading and unloading;
• Ensures that guests are using/wearing the proper gear/equipment;
• Is aware of and is able to provide timely and accurate information concerning slope conditions, area activities and other related information intended to help the guest enjoy their stay;
• Politely gives verbal warnings to lift users who do not abide by the Rules of Conduct in the loading and unloading areas as well as on the lift;
• Maintains a friendly and courteous demeanor at all times;
• Sets and maintains lift mazes, ramps, signs and surface lift tracks;
• Calls for assistance in either lift malfunction or guest difficulty situations;
• Assists as parking attendant/traffic control as required;
• Picks up trash in parking areas, around buildings and on the slopes;
• Participates in lift evacuation training exercise and actual lift evacuations if necessary;
• Shovels snow and continuously maintains the condition of lift operations when required;
• Performs other related duties that may occur in an unplanned or emergency situation;
• Performs carpet lift stoppage if unsafe conditions occur;
• Communicates and reports all lift incidents/hazards/issues to supervisor;
• Conducts toboggan patrol as required;
• Ensures cleanliness of common areas, picks up debris, empties trash containers and keeps entire facility trash and litter free;
• Maintains restrooms including washing sinks, floors, emptying trash cans, cleaning toilets and stalls, picking up litter, and ensuring adequate stock of restroom provisions as required;
• Sweeps, mops, washes, polishes floors; washes windows; walls, fixtures & appliances; vacuums carpeting & dusts surrounding areas as required;
• Participate in the Town’s Health and Safety Program and follow safety practices in work methods and procedures; observes and complies with all relevant Health & Safety regulations.

The above statements reflect the general details considered necessary to describe the principal functions and duties of the position and will not be construed as a detailed job description of the work requirements that may be inherent in the job.

Equipment

• You must provide your own personal equipment: boots, layering clothes, eyewear, hats, gloves and snow pants etc. Jacket will be provided by the Corporation.

Skill/Knowledge Requirements

• Prior experience working as a lift attendant an asset;
• Ability to think quickly in an emergency;
• Ability to interact and converse intelligently with guests and other employees;
• Good manual and physical dexterity skills;
• Ability to work in and withstand severe cold and adverse weather conditions;
• Excellent organizational, problem-solving, communication and customer service skills;
• Thorough working knowledge of all applicable health and safety regulations and legislation;
• Excellent customer service skills to deal effectively with the general public;
• Must be prepared to work flexible hours including evenings, weekends and holidays;