Robotics Applications Engineering Lead

Avidbots; Kitchener; On-site; CAD 140,000 - 180,000; Full time

Job summary

Avidbots seeks a Manager, Applications Engineering to lead the Applications Engineering team, bridging software development with real-world field applications. You will guide engineers to investigate field issues, analyze usage, and drive production software improvements across a growing fleet of autonomous cleaning robots.

Reporting to the Senior Director, Software Engineering, you will partner with Engineering, Product, Technical Services, Customer Success, and Production to resolve issues

Qualifications

• BSc or graduate degree in Computer Science, Engineering, or equivalent.
• 5+ years of industry experience in Applications Engineering, Technical Support, or related.
• 3+ years of people leadership experience in Applications engineering or QA teams.
• Strong debugging and production-scale issue resolution abilities.
• Cross-functional collaboration to support product rollouts.

Responsibilities

• Lead, build, and grow a team of Applications Engineers with technical direction and performance management.
• Triage field and production issues and maintain backlog quality.
• Analyze robot field usage and performance metrics to support investigations and improvements.
• Partner with Engineering, Product, Technical Services, Customer Success, and Production to resolve issues timely.
• Lead alpha/beta trials of new features across customer sites and verticals.
• Foster continuous improvement using AI tools, automation, and root-cause analysis.

Skills

People leadership

Cross-functional collaboration

Root cause analysis

Communication

Production-scale support

Education

BSc or graduate degree in Computer Science or Engineering

Tools

Jira

Confluence

Linux

ROS

Python

Bash scripting

Job description

Avidbots seeks a Manager, Applications Engineering to lead the Applications Engineering team, bridging software development with real-world field applications. You will guide engineers to investigate field issues, analyze usage, and drive production software improvements across a growing fleet of autonomous cleaning robots.

Reporting to the Senior Director, Software Engineering, you will partner with Engineering, Product, Technical Services, Customer Success, and Production to resolve issues