Revenue Operations Specialist

ApprovalMax; Toronto; Presencial; CAD 86.000 - 105.000; Tempo integral

Benefícios oferecidos por esta vaga

Fully funded healthcare plan

CPP contributions

Home office setup reimbursement (CAD)

Resumo da vaga

ApprovalMax in Canada is hiring a Revenue Operations Specialist to scale revenue processes and automate workflows across marketing, sales, customer success and finance. You will report to the Revenue Operations Manager and collaborate with stakeholders to refine the revenue operations motion and drive efficiency.

The role requires HubSpot CRM expertise, 2+ years in a high-growth SaaS environment, strong analytical and communication skills, and familiarity with revenue tools (Clay, Attention,

Qualificações

• Bachelor's degree in Business Administration, Economics, Finance, Marketing or equivalent.
• Deep experience with HubSpot CRM including custom objects, dashboards and workflows.
• 2+ years in a high-growth SaaS or consulting environment, with revenue operations experience preferred.
• Strong written and verbal communication, able to document logic for technical and non-technical stakeholders.
• Analytical mindset with ability to derive insights from complex data.
• Experience with revenue tools (Clay, Attention, Intercom, BI, SQL, AI).
• Comfort navigating ambiguity and shifting priorities with proactive problem-solving.

Responsabilidades

• Build processes and collaborate cross-functionally with customer success and support to automate revenue workflows.
• Define requirements with commercial stakeholders and implement scalable automation solutions.
• Scale revenue operations processes and identify bottlenecks for improvement.
• Improve CRM and revenue tools integrations to support a unified revenue motion.
• Gather data across sources (CRM, sales tools, marketing automation) and consolidate insights.
• Develop reports, dashboards, and presentations for the commercial team and leadership.
• Track impact of changes against KPIs and stay current with industry best practices.

Conhecimentos

HubSpot CRM

SaaS experience

Analytical mindset

Written & verbal communication

Revenue tools exposure

SQL

BI tools

AI familiarity

Adaptability

Formação

Bachelor's degree in Business Administration/Economics/Finance/Marketing

Ferramentas

Clay

Attention

Intercom

BI tools

SQL

AI

Descrição da vaga

ApprovalMax is award-winning B2B software used by businesses around the world to optimize their money-out processes. It streamlines the approval process for decision-makers by replacing paper and email approvals with automated workflows, and integrates seamlessly with platforms such as Xero, QuickBooks Online, and Oracle NetSuite to unlock powerful efficiencies for approvers and finance teams. The company is globally recognized, trusted by over 20,000 businesses globally, a 2026 G2 Leader with 4.8/5 rating and has won 'Xero App Partner of the Year' multiple times since 2020 in different countries.

As a Revenue Operations Specialist, you will support revenue growth and improve internal processes across the business. Reporting to the Revenue Operations Manager, you'll play a key role in advancing our revenue operations motion and collaborating with key stakeholders across marketing, sales, customer success, finance, operations and support. The primary focus on scaling our customer success and support processes and automations, delivering insights and recommendations that drive revenue growth and retention across our customer portfolio.

Key Responsibilities:

• Process Building and Cross-Functional Collaboration
• Partner with commercial stakeholders, notably customer success and support leadership to define requirements and propose and implement scalable, automated solutions.
• Continue to scale existing revenue operations processes, proactively identifying inefficiencies, bottlenecks, and opportunities for improvement.
• Work closely with teammates to implement improvements across both the CRM and other revenue tools to maintain an integrated revenue operations motion.

Insights & Recommendations

• Partner with cross-functional teams to gather and consolidate relevant data across multiple sources, including CRM systems, sales tools, marketing automation platforms, and other databases.
• Leverage data-driven findings to propose actionable recommendations that support revenue growth and operational excellence.
• Develop reports, dashboards, and presentations for commercial team members and leadership.
• Track and measure the impact of implemented changes against key performance indicators.
• Stay up to date with industry best practices, emerging trends, and new technologies within revenue operations.
• Identify and action opportunities for continuous internal process improvement and scalability within the revenue operations team.
• Maintain and enhance CRM data integrity, reporting structures, and data infrastructure to support better decision-making and performance tracking.

Requirements:

• Bachelor's degree in Business Administration, Economics, Finance, Marketing, or equivalent experience.
• Deep experience with HubSpot as a CRM, with the ability to work with custom objects, dashboards and reporting, and to build, test and troubleshoot complex workflows (HubSpot certifications preferred).
• 2+ years of experience working in a high growth setting, ideally within SaaS or consulting environment, with a preference for formal revenue operations experience
• Thoughtful written and verbal communication skills, capable of documenting logic clearly and working with both technical and non-technical stakeholders.
• Analytical mindset, with the ability to interpret complex datasets and generate actionable insights.
• Interest (and/or experience) working with different revenue tools, including Clay, Attention, Intercom, BI tools, SQL and AI
• Comfort navigating ambiguity and changing priorities, with a proactive, problem-solving mindset and a focus on continuous improvement.

What we Offer:

• Salary: Up to CAD $95,000 base salary + variable bonus, dependent on experience.
• Fully funded Sterling Healthcare Plan.
• 6% employer contribution to the Canada Pension Plan (CPP).
• Home Office Setup: One-off £500 reimbursement (CAD equivalent) following successful completion of probation.
• Annual Leave: 26 days of paid time off + 1 day birthday leave.
• Growing international business with 20,000+ subscribers.