Return to Work Specialist (2)

City of Greater Sudbury; Greater Sudbury; Hybrid; CAD 86,000 - 101,000; Full time

Benefits offered by this job

Comprehensive health benefits (employe

OMERS pension plan

Life insurance

Employee Assistance Program

Job summary

The City of Greater Sudbury is seeking two Return to Work Specialists to lead disability and attendance case management and collaborate with employees, managers, healthcare providers, unions, and external agencies to reach safe, timely return-to-work outcomes.

Reporting to the Manager of Health, Safety, and Return to Work Services, you will support employee wellness and ensure legislative compliance while fostering a healthy, inclusive workplace.

Qualifications

• A College Diploma in Human Resources, Nursing, Social Services, or a related field.
• At least three years of experience managing WSIB claims, disability management, and attendance programs, preferably in a large unionized environment.
• Strong knowledge of the Workplace Safety and Insurance Act, Occupational Health and Safety Act, Employment Standards Act, Human Rights Code, and related legislation.
• Excellent communication, conflict resolution, analytical, and organizational skills.
• The ability to build trusted relationships and manage complex cases with confidence and professionalism.
• Proficiency with Microsoft Office; experience with PeopleSoft, Parklane, and/or Disability Management certification is considered an asset.
• Excellent use of English; verbally and in writing.
• French verbal skills are highly desirable.
• A valid Class G driver's licence with an acceptable driving record.

Responsibilities

• Manage occupational and non-occupational disability and attendance cases, including WSIB claims.
• Develop and coordinate individualized Early and Safe Return to Work and workplace accommodation plans.
• Partner with employees, supervisors, healthcare professionals, unions, and insurers to support successful return-to-work outcomes.
• Represent the City at WSIB appeals and hearings, preparing documentation and presenting management's case.
• Provide guidance on disability management, attendance, accommodations, and legislative requirements.
• Deliver education and training on return-to-work programs, WSIB, and workplace legislation.
• Maintain accurate case records, claims data, reports, and cost tracking while identifying opportunities to reduce claim costs.

Skills

English proficiency

French language skills

Relationship building

Education

College Diploma in Human Resources

Nursing

Social Services

Tools

Microsoft Office

PeopleSoft

Parklane

Disability Management certification

Driver's license (Class G)

Job description

Job Description

Job Status: Permanent positions

Number of Positions: 2

Union Affiliation: Non-union

Hours of Work: 70 hours bi-weekly

Section: Health, Safety and Return to Work Services

Division: Human Resources

Department: Office of the Chief Administrative Officer

Location: Tom Davies Square, Greater Sudbury

Welcome to the City of Greater Sudbury, where you'll discover more than just a dynamic place to live, you'll find a place where you can truly make a difference. Greater Sudbury has grown into a vibrant and diverse regional centre, serving as the primary hub for services across northeastern Ontario. Our community features a unique blend of urban, suburban, rural and natural environments, offering both a thriving economy and a warm, welcoming community. With a population of nearly 190,000 and one of the largest municipal land areas in Canada, the city is a key destination for financial, government and business services, tourism, health care, research and education.

The Opportunity

The City of Greater Sudbury is currently seeking two (2) Return to Work Specialists to lead disability and attendance case management and partner with employees, leaders, healthcare providers, unions, and external agencies to achieve safe, timely, and sustainable return-to-work outcomes. Reporting to the Manager of Health, Safety, and Return to Work Services, you'll play an important role in supporting employee wellness, ensuring legislative compliance, and fostering a healthy, inclusive workplace.

What You'll Do

• Manage occupational and non-occupational disability and attendance cases, including WSIB claims.
• Develop and coordinate individualized Early and Safe Return to Work and workplace accommodation plans.
• Partner with employees, supervisors, healthcare professionals, unions, and insurers to support successful return-to-work outcomes.
• Represent the City at WSIB appeals and hearings, preparing documentation and presenting management's case.
• Provide guidance on disability management, attendance, accommodations, and legislative requirements.
• Deliver education and training on return-to-work programs, WSIB, and workplace legislation.
• Maintain accurate case records, claims data, reports, and cost tracking while identifying opportunities to reduce claim costs.

What You Bring

• A College Diploma in Human Resources, Nursing, Social Services, or a related field.
• At least three (3) years of experience managing WSIB claims, disability management, and attendance programs, preferably in a large unionized environment.
• Strong knowledge of the Workplace Safety and Insurance Act, Occupational Health and Safety Act, Employment Standards Act, Human Rights Code, and related legislation.
• Excellent communication, conflict resolution, analytical, and organizational skills.
• The ability to build trusted relationships and manage complex cases with confidence and professionalism.
• Proficiency with Microsoft Office; experience with PeopleSoft, Parklane, and/or Disability Management certification is considered an asset.
• Excellent use of English; verbally and in writing.
• French verbal skills are highly desirable.
• A valid Class G driver's licence with an acceptable driving record.

Why Join Us

At the City of Greater Sudbury, you'll join a collaborative team dedicated to supporting the health, safety, and success of our employees. You'll have the opportunity to make a meaningful impact by helping employees navigate challenging situations, promoting safe and sustainable return-to-work outcomes, and contributing to a workplace culture built on respect, inclusion, and well-being.

Salary And Additional Benefits

The salary range for this position is $85,960.35 to $101,197.53 per annum (subject to review*).

• a comprehensive health benefits plan (100 per cent employer-paid)
• an OMERS pension plan
• life insurance
• an Employee Assistance Program and more

We provide a supportive work environment that promotes work-life integration.

Additional Notes

This role may be filled as a development opportunity if a fully qualified candidate is not identified. Salary will reflect a developmental range until qualifications are met.

This position is eligible for hybrid work . Hybrid work arrangements are operational and incumbent based. The successful candidate will be required to work on-site at a City of Greater Sudbury location a minimum of three days per week and must be able to report to a City of Greater Sudbury work location within two hours when required.

• Subject to review: The group level and salary range are preliminary and will be confirmed following completion of the formal job evaluation review, in accordance with the City’s salary administration procedures.

Live outside Canada or new to Canada?

The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)