Return to Work Coordinator

Cavendish Farms; Town of Kensington; On-site; CAD 55,000 - 68,000; Full time

Job summary

Cavendish Farms in New Annan, PEI, is seeking a Return to Work Coordinator to manage ill/injured employees and develop rehab and accommodation plans. You will coordinate with WCB, medical professionals, and internal stakeholders to support safe, timely RTW outcomes.

The role includes overseeing sick leave and disability absences for Cavendish Farms and related entities, plus serving as Wellness Coordinator and ensuring compliance with policies.

Qualifications

• Minimum two years' experience as a Return to Work Coordinator, preferably in manufacturing.
• Knowledge of Prince Edward Island’s Workers' Compensation regulations and policies.
• Strong communication and documentation skills.
• Ability to negotiate and resolve conflicts with diplomacy.

Responsibilities

• Act as the primary contact with the Workers Compensation Board (WCB).
• Liaise with WCB, medical professionals and agencies on claims management.
• Coordinate graduated return to work and accommodations for claims.
• Manage Workers’ Compensation claims and modified work programs.
• Collect data through observation/interviews to manage RTW processes.
• Serve as a resource for management and staff on RTW coordination.
• Monitor claim activity and ensure documentation is complete.
• Conduct cost/benefit analyses for difficult cases.
• Communicate Stay at Work/Return to Work policies and procedures.

Skills

Communication

RTW process knowledge

Diplomacy

Leadership

Teamwork

Confidentiality

MS Word/Excel

Adaptability

Driver's license

Travel readiness

Education

Post-secondary education in Occupational Health and Safety, Human Resources, or Return to Work Coordination

Job description

Job Description

Working in conjunction with the Corporate Disability Manager, the Return to Work Coordinator will be responsible for the management of ill/injured employees focusing on the development and implementation of rehabilitation, vocational rehabilitation, return to work plans, and duty to accommodate agreements. This position will also participate in the development, implementation, and maintenance of various injury prevention programs.

The successful candidate will be responsible for managing the sick leave, short-term and long-term disability absences for Cavendish Farms, Cavendish Agri, and Island Gas. The Return to Work Coordinator will also be the site’s Wellness Coordinator.

• Terms of Employment: This is a permanent full-time position in New Annan, PEI
• Language of Work: English
• Salary: $55K - 68K

Responsibilities

• Act as the primary contact with the Workers Compensation Board (WCB).
• Liaise with the WCB, medical professionals and related agencies regarding WCB and medical claims management activities.
• Work with all key stakeholders, internal and external in all aspects of Return to Work including graduated return to work programs and accommodations for WCB and medical claims.
• Manage Workers’ Compensation claims
• collecting job and employee related data through observation, measurements or interviewing in an effort to manage the RTW process and overseeing modified work programs
• Act as a resource for management and staff related to Return to Work Coordination
• Monitor claim activity for objectionable findings
• Perform a cost / benefit analysis to determine the most proactive strategy on difficult cases.
• Track and monitor medical absences.
• Correspond with employees, managers and Human Resources staff to ensure all documentation specific to Return to Work Coordination is received and actioned.
• Comply with ethical, professional and legal requirements based on Irving policies and procedures.
• Assist with the development and communication of Stay at Work/Return to Work policies and procedures

Qualifications

• Completion of post-secondary education in Occupational Health and Safety, Human Resources, or Return to Work Coordination would be preferred.
• 2 years’ experience as a Return to Work Coordinator, preferably in a manufacturing environment.
• Excellent communication skills
• Knowledgeable of the Return to Work process and its application.
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people skills.
• Solid understanding of Prince Edward Island’s Workers Compensation regulations and policies, Human Rights, Health and Safety and
• Employment Standards as they pertain to Return to Work Case Management.
• High level of critical and logical thinking, to identify underlying principles, reasons, or facts related to disability investigations
• Effective working skills of MS Word, Excel and e-mail.
• Excellent leadership, teamwork and team building skills.
• High degree of resourcefulness, flexibility, and adaptability.
• Strong morals and ethics, along with a commitment to confidentiality.
• Ability to work under minimal supervision.
• Must hold and maintain a valid driver’s license.
• Able to travel (approximately 20%).

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly. We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Cavendish Farms

is a family-run company, where our team members are never just a number. We work from seed-to-table, providing opportunities to explore and grow. Headquartered in Dieppe, New Brunswick, Cavendish Farms is a leading producer of frozen potato products and appetizers throughout Canada, the United States, and around the world. We have Manufacturing facilities in PEI, Ontario, Alberta, and North Dakota and farm operations in the Maritimes and Minnesota and North Dakota. We also operate a research and plant breeding centre in PEI to develop new potato varieties and sustainable potato farming practices. We have a proud history of values, quality and service, And bringing the goodness of the farm to the table is what we do best.