Retail Systems Business Analyst — Onsite Laval Lead

Couche-Tard; Laval (administrative region); On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Group Insurance Program

Paid Time Off

Employee Discounts

Training and Development

Recognition and Rewards

Mentorship Program

Scholarship Program

Job summary

Couche-Tard invites applications for a Business Analyst, Retail Systems in Laval, QC. The role is a temporary maternity leave replacement, on-site, reporting to the Manager of Retail Systems. You will coordinate store and corporate systems, define requirements, and lead QA/UAT planning and user training.

Ideal candidates have 3–5 years in retail systems, strong analytical skills, and bilingual French/English communication. Collaborative team environment with cross-functional interaction.

Qualifications

• College diploma or university degree in computer science, information systems and/or equivalent work experience.
• Minimum 3-5 years experience in related area.
• Extensive knowledge of Retail Systems within a store environment.
• Good understanding of convenience stores and fuel station environments.
• Excellent analytic and problem-solving abilities.
• Good functional knowledge of programming languages.
• Project coordination skills.
• Able to communicate effectively with technical and non-technical staff.
• Hands-on experience developing test cases and test plans.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.

Responsibilities

• Lead and coordinate Retail Systems projects, including development, testing and documentation of business requirements.
• Define development and project plans with stakeholders; manage scoping and scheduling.
• Lead business requirements definition for Retail Systems (C-stores and Fuel).
• Plan and lead workgroups with internal and external stakeholders to define requirements and rules.
• Train end users and provide ongoing user support for store systems.
• Create and maintain user manuals; draft QA & UAT test plans and cases.
• Collaborate with vendors for implementation of new software products.
• Support risk assessment analyses and ensure proper QA/UAT execution.

Skills

Retail Systems

Store operations

Analytical skills

Programming languages

Project coordination

Communication

Test case development

Prioritization

Teamwork

MS Office

ERP knowledge

Education

College degree or diploma in CS/IS

Job description

Couche-Tard invites applications for a Business Analyst, Retail Systems in Laval, QC. The role is a temporary maternity leave replacement, on-site, reporting to the Manager of Retail Systems. You will coordinate store and corporate systems, define requirements, and lead QA/UAT planning and user training.

Ideal candidates have 3–5 years in retail systems, strong analytical skills, and bilingual French/English communication. Collaborative team environment with cross-functional interaction.