Retail Supervisor - Vaughan Mills Outlet

Nike; Vaughan; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Retail Supervisor, where your passion for customer service and teamwork will shine. In this dynamic role, you will manage a fast-paced retail environment, ensuring that customers receive the best experience possible. With a focus on innovation and collaboration, you will help create memorable moments while achieving store goals. This position offers a full-time opportunity with comprehensive benefits, including health and wellness plans, tuition reimbursement, and the chance to purchase company stock at a discount. Embrace your potential and make a difference with us!

Benefits

Health and Dental Benefits

Tuition Reimbursement

Employee Assistance Program

Retirement Savings Plan Match

Accrued Paid Time Off

Holiday Pay

Employee Stock Purchase Plan

Discounts for Employees and Family

Qualifications

• 1 year of retail or consumer service experience preferred.
• Ability to learn and train on the latest products and technologies.

Responsibilities

• Deliver exceptional customer service and achieve store goals.
• Lead by example and create a welcoming environment for customers.

Skills

Customer Service

Retail Experience

Team Leadership

Product Knowledge

Education

High School Diploma

Job description

Nike Job Description: Specialist (Retail Supervisor)

Location & Store Type: Nike Vaughan Mills Store

Address: Vaughan Mills, ON

Hours: Full Time Permanent, 40 hours per week, including nights and weekends

Join us as a Retail Supervisor at Nike, where you are considered a Specialist because we believe that if you have a body, you are an athlete. Are you ready to embrace this role? Let’s do it.

Role Overview

As a Nike Retail Supervisor, you are the face of Nike. You will manage high-volume, fast-paced environments, guiding customers with your diverse experience and perspective. Your focus will be on delivering exceptional customer service and achieving store goals.

We value teamwork and innovation. You will contribute to a culture where goals are shared, bold ideas are supported, and memorable customer experiences are created. Bring your 'Just Do It' attitude and help us become game-changers together.

Rewards

• Health, Wellness, and Dental Benefits Insurance
• Tuition Reimbursement, Employee Assistance Program, Retirement Savings Plan Match
• Accrued Paid Time Off and Holiday Pay
• Opportunity to purchase Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Discounts for you and your family

Minimum Requirements

• Must be at least 16 years old
• Preferred: 1 year of retail or consumer service experience
• Flexibility to work nights, weekends, and holidays based on store needs
• Ability to provide authentic customer service, ensuring customers feel seen and understood
• Ability to learn and train on the latest products and technologies
• Physical ability to bend, squat, reach, climb ladders, and stand for extended periods, with or without accommodations

Responsibilities

• Demonstrate enthusiasm and knowledge about Nike products and services to support customer needs
• Bring a positive attitude and passion to your team and customers daily
• Lead by example, delivering service aligned with Nike’s Service Principles
• Create a welcoming environment, exceeding customer expectations at every step
• Maintain professionalism, integrity, reliability, and kindness
• Operate cash registers, handle shipping and receiving, stock products, and build visual displays, with or without accommodations
• Participate in store events and support your teammates

NIKE, Inc. is committed to a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.