Retail Supervisor - Vaughan Mills Outlet

Nike; Vaughan; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Supervisor for their Vaughan Mills Outlet. In this dynamic role, you'll lead a team focused on providing exceptional customer service, ensuring each customer feels valued and understood. With a commitment to teamwork and a culture that celebrates diversity, you will inspire your colleagues while driving sales and enhancing the customer experience. This full-time position offers a variety of benefits, including health and wellness programs, tuition reimbursement, and stock purchase opportunities. If you have a passion for retail and a desire to make an impact, this role is for you!

Benefits

Health, Wellness and Dental Benefits Insurance

Tuition Reimbursement Program

Employee Assistance Program

Retirement Savings Plan Match

Accrued Paid Time Off

Holiday Pay

Discounts for you and your family

Employee Stock Purchase Plan (ESPP)

Qualifications

• 1 year of retail or consumer service experience preferred.
• Ability to learn and train on the latest products and technologies.

Responsibilities

• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome and exceed their expectations.

Skills

Customer Service

Retail Experience

Team Leadership

Communication Skills

Education

High School Diploma

Job description

Retail Supervisor - Vaughan Mills Outlet

Join to apply for the Retail Supervisor - Vaughan Mills Outlet role at Nike

Retail Supervisor - Vaughan Mills Outlet

Join to apply for the Retail Supervisor - Vaughan Mills Outlet role at Nike

Nike Job Description : Specialist (Retail Supervisor )

Location & Store Type: Nike Vaughan Mills Store

Address: Vaughan Mills, ON

Hours: Full Time Permanent 40 hours per week, including nights and weekends

We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist. Are you ready to embrace it? Let’s do it.

Lace Up as a Nike Retail Supervisor

As a Nike Retail Supervisor, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way.

When we say team, we mean it. We go after goals together. We support your bold ideas — and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments – that's our culture. Bring your just-do-it attitude, and let's be game-changers together.

Rewarded for a Job Well Done

• Health, Wellness and Dental Benefits Insurance
• Tuition Reimbursement program, Employee Assistance program, Retirement Savings Plan Match
• Accrued Paid Time Off and Holiday Pay
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Discounts for you and your family
  
  

Putting Your Best Foot Forward

• Must be at least 16 years old
• 1 year of retail or consumer service experience preferred
• Flexibility to work nights, weekends and holidays based on store needs
• Use customer service authentically to ensure customers feel seen and understood in our stores
• Ability to learn and train on the latest products and technologies
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
  
  

What You're Responsible For

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates and customers every day
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
• Showing up for your teammates by attending store events
  
  

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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