Retail Store Supervisor

Canadian Tire Associate Store #365; Victoria; On-site; CAD 28,413 - 40,467; Full time

Benefits offered by this job

Disability Insurance

Dental Insurance

Extended medical insurance

Job summary

Canadian Tire Associate Store #365 in Victoria, BC is looking for a Retail Store Supervisor to oversee daily operations and ensure exceptional service. You will supervise staff, manage inventory, and enforce safety procedures while fostering a positive team environment.

The ideal candidate will have a high school diploma, supervisory experience, and excellent communication skills. This role offers full-time permanent employment with a wage of $25 per hour and benefits, including disability and dental insurance.

Qualifications

• Minimum 1–2 years of experience in a retail environment.
• Prior supervisory or leadership responsibilities are an asset.
• Familiarity with health and safety standards.

Responsibilities

• Oversee daily retail operations and ensure compliance with standards.
• Support recruitment and training to build an efficient team.
• Manage inventory and maintain high visual merchandising standards.

Skills

Communication Skills

Problem-Solving

Detail-Oriented

Multitasking

Education

Completion of secondary school

Tools

Point-of-Sale (POS) Systems

Microsoft Excel

Microsoft Outlook

Job description

Retail Store Supervisor – Canadian Tire Associate Store #365

Business Operating Name: Canadian Tire Associate Store #365

Number of Available Positions: 5

Terms of Employment: Permanent, Full-Time (30-40 h/w)

Wage: $25.00

Benefits: Disability Insurance, Dental Insurance, Extended medical insurance

Language of Work: English

Work Location: Victoria, BC

Company Profile: Canadian Tire Associate Store #365 is a proud member of one of Canada’s most established and respected retail brands. This location offers a dynamic work environment where employees contribute to delivering exceptional service across a broad range of automotive, hardware, home, and seasonal products. As part of the Canadian Tire family, Store #365 is committed to fostering a supportive, team-oriented workplace culture that values integrity, growth, and customer satisfaction. It presents excellent opportunities for individuals seeking to build a rewarding career within a trusted Canadian institution.

Job Duties and Responsibilities

• Oversee daily retail operations by supervising sales and stock staff, ensuring smooth workflow and adherence to company standards.
• Assign responsibilities, prepare work schedules, and monitor staff performance to drive productivity and maintain service excellence.
• Support recruitment, onboarding, and on-the-job training to build a knowledgeable and efficient team.
• Manage inventory by monitoring stock levels, coordinating merchandise orders, and ensuring timely replenishment and accurate display.
• Uphold high standards in visual merchandising, pricing accuracy, and promotional execution throughout the store.
• Resolve customer issues effectively, ensuring a positive shopping experience and high satisfaction levels.
• Conduct store opening and closing duties, including cash handling, daily reconciliation, and store security procedures.
• Enforce workplace health, safety, and loss prevention procedures in compliance with corporate policies.
• Prepare operational reports related to sales, inventory, and employee performance for management review.
• Collaborate with store leadership to implement marketing campaigns and achieve sales targets.
• Foster a positive, team-oriented environment focused on customer service and continuous improvement.

Employment Requirements

• Completion of secondary school
• Minimum of 1–2 years of experience in a retail environment.
• Prior supervisory or leadership responsibilities are an asset.
• Strong understanding of retail sales operations, inventory control, and customer service best practices.
• Proven ability to lead, motivate, and support a team in a fast-paced retail setting.
• Comfortable using point-of-sale (POS) systems and basic office software (e.g., Microsoft Excel, Outlook).
• Flexibility to work overnight shifts.
• Familiarity with health and safety standards and loss prevention practices in a retail environment.

Your Skills

• Excellent communication and interpersonal skills to interact effectively with customers, team members, and management.
• Solid problem-solving and conflict-resolution abilities with a focus on customer satisfaction.
• Well-organized, detail-oriented, and capable of multitasking to meet shifting priorities.

As an equal opportunity employer, we encourage applications from all qualified individuals and specifically applicants from traditionally underrepresented groups – including Indigenous persons, vulnerable youth, newcomers, and persons with disabilities – who may contribute to the continued diversification of our organization.