retail store supervisor

168 Supermarket Corporation; Township of Langley; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading supermarket chain is seeking a Retail Store Supervisor to manage daily operations in Aldergrove, BC. The ideal candidate will have a secondary school diploma and 1-2 years of supervisory experience in a retail environment. Responsibilities include staff management, inventory oversight, and ensuring customer satisfaction in a fast-paced environment.

Benefits

Free parking available

On-the-job training

Qualifications

• 1-2 years of experience in a supervisory role.
• Strong interpersonal skills and ability to manage a team.
• Ability to handle customer complaints and resolve issues.

Responsibilities

• Assign sales workers to duties and supervise their activities.
• Hire and train staff while managing cash and overseeing payroll.
• Prepare reports on sales volumes and resolve customer issues.

Skills

Client focus

Team player

Organized

Flexibility

Reliability

Education

Secondary (high) school graduation certificate

Tools

iOS

MS Outlook

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Urban area
• Retail business
• Supermarket/grocery store

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people

Computer and technology knowledge

• iOS
• MS Outlook

Area of specialization

Transportation/travel information

• Own transportation
• Own vehicle
• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Ability to distinguish between colours

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Are you available for shift or on-call work?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?
• What is your current field of study?
• What is your current level of study?

Other benefits

• Free parking available
• Other benefits

Support for persons with disabilities

• Participates in a government or community program or initiative that supports persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
• Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees

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168 Supermarket Corporation in Aldergrove, BC