retail store supervisor

sabzi market inc; Brampton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading market in Brampton is seeking a Sales Supervisor to oversee staff and manage sales activities. The role includes hiring, training staff, and maintaining inventory, ensuring excellent customer service, and handling complaints effectively. Candidates should have a secondary school diploma and at least 1 year of supervisory experience.

Qualifications

• 1 to 2 years experience in a supervisory role.
• Experience in hiring, training and resolving customer issues.
• Ability to manage inventory and prepare sales reports.

Responsibilities

• Assign sales workers to duties and supervise activities.
• Hire, train staff and conduct performance reviews.
• Resolve customer complaints and manage merchandise returns.

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Conduct performance reviews

Experience

• 1 year to less than 2 years

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