retail store supervisor

Dollarama; Quebec; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the retail sector is seeking a dedicated team leader to manage sales staff and ensure smooth operations. In this role, you will oversee a team of sales workers, assign duties, and handle training while maintaining high customer service standards. Your ability to resolve issues and organize inventory will be crucial in a fast-paced environment. If you thrive under pressure and are passionate about retail management, this opportunity offers a chance to make a significant impact in a dynamic workplace.

Qualifications

• 2-3 years of experience in a retail environment.
• Strong organizational and team management skills.

Responsibilities

• Assign duties and supervise a team of 11-15 sales workers.
• Hire, train, and manage staff while resolving customer issues.

Skills

Teamwork

Flexibility

Reliability

Initiative

Organizational Skills

Job description

Experience: 2 years to less than 3 years

Work Setting:

• Retail business

Tasks:

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Establish work schedules
• Sell merchandise
• Resolve issues that may arise, including customer requests, complaints, and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Oversee payroll administration
• Conduct performance reviews

Supervision:

• 11-15 people

Exhibit and Display Design Experience:

• Merchandising or window

Work Conditions and Physical Capabilities:

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal Suitability:

• Flexibility
• Organized
• Reliability
• Team player
• Initiative