retail store supervisor

Esso; Puslinch; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated retail store supervisor to lead a team in a dynamic retail environment. This role involves overseeing daily operations, managing staff, and ensuring excellent customer service. The ideal candidate will possess strong interpersonal skills and a commitment to team success. Join a company that values diversity and inclusion, and be part of a vibrant team dedicated to delivering exceptional service in the oil and gas industry. If you are organized, reliable, and ready to take on a leadership role, this opportunity is for you.

Qualifications

• 1-2 years of experience in a retail supervisory role.
• Ability to train and manage staff effectively.

Responsibilities

• Assign duties and supervise sales staff.
• Manage inventory and resolve customer complaints.
• Prepare sales reports and establish work schedules.

Skills

Interpersonal Skills

Oral Communication

Organizational Skills

Customer Service

Education

Secondary (high) school graduation certificate

Job description

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Overview

• Languages: English
• Education: Secondary (high) school graduation certificate

Experience

• 1 year to less than 2 years
• Work must be completed on-site; remote work not available

Work setting

• Retail business

Responsibilities

• Assign sales workers to duties
• Hire and train staff or arrange for training
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales, merchandising, and personnel matters
• Resolve customer issues, complaints, and supply shortages
• Organize and maintain inventory
• Supervise and coordinate activities of workers

Supervision

• 1 to 2 people
• 3-4 people

Additional information

• Security and safety: Bondable
• Transportation: Own transportation preferred; public transportation accessible
• Work conditions: Combination of sitting, standing, walking; standing for extended periods

Personal suitability

• Accurate, client-focused, efficient interpersonal skills, excellent oral communication, flexible, organized, reliable, team player

Employment groups

This employer promotes equal employment opportunities and supports diversity and inclusion initiatives for various groups, including persons with disabilities, newcomers, youth, veterans, Indigenous peoples, mature workers, and visible minorities.

Additional details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Oil and Gas