Retail store supervisor

Esso; Port Dover; On-site; CAD 42,000 - 56,000; Full time

Job summary

Esso is hiring a Store Supervisor in Port Dover, Ontario. You will oversee staff, assign duties, and manage daily operations to ensure smooth sales and customer service. The role includes organizing inventory, processing orders, and preparing performance reports.

You will resolve customer issues, authorize payments, and coordinate schedules in a fast-paced retail environment, with a 40-hour work week and various shift possibilities.

Qualifications

• Secondary school graduation required.
• Strong oral and written communication abilities.
• Reliable, flexible, and a good team contributor.

Responsibilities

• Supervise staff and assign duties for shifts.
• Prepare reports on sales and personnel matters.
• Organize inventory and merchandise orders.
• Handle customer requests and resolve complaints.
• Authorize payments and manage scheduling.

Skills

Excellent communication

Team player

Reliability

Judgement

Education

Secondary school certificate

Job description

Education

• Secondary (high) school graduation certificate

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people

Security and safety

• Bondable

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Excellent oral communication
• Flexibility
• Reliability
• Team player
• Dependability
• Judgement

Employment terms options

• Early morning
• Evening

Experience

• 1 year to less than 2 years

Employment terms options

• Shift
• Morning
• Night
• On call
• Day
• Weekend
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week