Assistant manager - retail

JobsMedia.io; Vaughan; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Other benefits

Job summary

JobsMedia.io in Vaughan, Canada is seeking a retail supervisor to coordinate daily store operations, manage staff, assign duties, and ensure excellent customer service while meeting merchandise goals.

The role requires 2–3 years of retail experience, the ability to resolve customer requests and shortages, and strong communication. Work hours include day and evening shifts, with weekends as needed; full-time permanent position.

Qualifications

• Minimum 2–3 years of retail or customer service experience.
• Strong communication and problem-solving abilities.

Responsibilities

• Manage staff and assign duties
• Determine merchandise and services to be sold
• Determine staffing requirements
• Resolve issues including customer requests, complaints and supply shortages

Skills

Staff management

Merchandise planning

Customer service

Communication

Time management

Interpersonal skills

Education

Secondary school diploma

Tools

Point of sale system

Job description

Education

• Secondary (high) school graduation certificate

• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Tasks

• Manage staff and assign duties
• Determine merchandise and services to be sold
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages

Computer and technology knowledge

• Point of sale system

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Standing for extended periods

Personal suitability

• Efficiency
• Hardworking
• Integrity
• Positive attitude
• Time management
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Judgement
• Organized
• Team player

Employment terms options

• Evening

Experience

• 2 years to less than 3 years

Employment terms options

• Day
• Weekend

Other Benefits

• Other benefits
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 37.5 hours per week