retail store supervisor

INS Market; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in the retail sector is seeking a dedicated individual to join their team. This role involves hiring and training staff, managing inventory, and ensuring customer satisfaction in a dynamic environment. The ideal candidate will possess strong interpersonal skills, a client-focused approach, and the ability to thrive under pressure. Join a supportive workplace that values teamwork and flexibility, where your contributions will directly impact the success of the business. If you're ready to take on a rewarding challenge in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a retail environment.
• Strong interpersonal skills and ability to multitask effectively.

Responsibilities

• Hire, train, and supervise staff in a fast-paced retail setting.
• Manage inventory and resolve customer issues efficiently.

Skills

Interpersonal Skills

Client Focus

Multitasking

Organizational Skills

Reliability

Judgement

Education

College or CEGEP diploma

Tools

Computer

Job description

Job Requirements

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work Setting

• Retail business

Tasks

• Hire and train or arrange for training of staff
• Order merchandise
• Establish work schedules
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people

Security and Safety

• Criminal record check

Transportation/Travel Information

• Own transportation
• Own vehicle

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Ability to distinguish between colours
• Standing for extended periods
• Bending, crouching, kneeling

Own Tools/Equipment

• Computer

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask

Experience

• 1 year to less than 2 years

Support for Persons with Disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Support for Newcomers and Refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees

Support for Youths

• Participates in a government or community program or initiative that supports youth employment
• Participates in a government or community program or initiative that supports Indigenous people

Support for Mature Workers

• Participates in a government or community program or initiative that supports mature workers

Support for Visible Minorities

• Participates in a government or community program or initiative that supports members of visible minorities