retail store supervisor

Esso; Golden Horseshoe; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated retail manager to oversee operations in a dynamic environment. This role involves hiring and training staff, managing inventory, and ensuring excellent customer service. You'll be responsible for authorizing payments, organizing work schedules, and preparing reports on sales and personnel matters. If you thrive in a fast-paced setting and have a passion for retail management, this opportunity is perfect for you. Join a team that values community support and takes pride in serving customers effectively.

Qualifications

• 1-2 years of experience in a retail environment.
• High school diploma required for this position.

Responsibilities

• Hire and train staff while managing schedules and inventory.
• Resolve customer complaints and manage merchandise orders.

Skills

Staff Training

Customer Service

Inventory Management

Problem Solving

Education

Secondary (high) school graduation certificate

Tools

Point of Sale System

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work Setting

• Retail business

Tasks

• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Computer and Technology Knowledge

• Point of sale system

Support for Newcomers and Refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition