retail store supervisor

Government of Canada; Fort McMurray; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual to oversee retail operations in a fast-paced clothing store. In this role, you will manage a small team, assign duties, and ensure excellent customer service. Your responsibilities will include scheduling, resolving customer complaints, and maintaining inventory. This position requires strong organizational and communication skills, as well as the ability to multitask effectively. Join a dynamic environment where your contributions will directly impact customer satisfaction and store performance.

Qualifications

• Minimum 7 months of experience in a retail environment.
• Strong communication and organizational skills are essential.

Responsibilities

• Assign duties and establish work schedules for sales staff.
• Manage cash and resolve customer issues effectively.
• Organize inventory and prepare sales reports.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Problem Solving

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Clothing store

Responsibilities

• Assign sales workers to duties
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash

Supervision

• 3-4 people

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking
• Walking

Personal suitability

• Accurate
• Client focus
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Judgement
• Ability to multitask