Retail store supervisor

Centex; Calgary; On-site; CAD 30,000 - 31,000; Full time

Job summary

Centex, located at 808-19 Street SE in Calgary, is seeking a Retail Store Supervisor. The role is permanent and full-time with varied shifts (day, evening, weekend, overtime). The salary is $21.70–$22.70 hourly for 30–40 hours per week, with the possibility to start promptly.

The candidate will supervise a small team, manage merchandise orders, cope with customer requests, and prepare sales reports while ensuring accurate cash handling and inventory control.

Qualifications

• Fluent in English.
• Certificate of Secondary (high) school graduation.
• 2–3 years of experience in a related industry.
• Able to supervise 3–4 staff.

Responsibilities

• Assign duties to sales workers.
• Hire and train staff or arrange training.
• Authorize payments by cheque.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare sales and merchandising reports.
• Resolve customer issues such as requests, complaints, and shortages.
• Organize and maintain inventory.
• Supervise and coordinate workers’ activities.
• Manage cash.
• Conduct performance reviews.

Skills

Staff supervision

Customer service

Cash handling

Scheduling

Sales reporting

Education

High school diploma

Tools

POS system

Job description

Centex, situated at 808-19 Street, SE, Calgary, AB T2G 5H9, is currently looking for applications for the role of Retail store supervisor, who is a self-motivated individual with excellent interpersonal skills. The selected candidate for this position will be expected to start work promptly. The available positions are permanent employment or full-time jobs. The shift times for this position are Day, Evening, Weekend, Shift, Overtime, Early Morning and Morning.

Employer Name: Centex
Position: Retail store supervisor
No. of vacancies: 1
Salary: $21.70 to $22.70 hourly (To be negotiated) / 30 to 40 hours per week
Employment type: Permanent employment, Full time
Location: 808-19 Street, SE, Calgary, AB T2G 5H9

• The candidate must assign duties to sales workers.
• The candidate must hire and train or arrange for staff training.
• The candidate must authorize payments by cheque.
• The candidate must order merchandise.
• The candidate must authorize the return of merchandise.
• The candidate must establish work schedules.
• The candidate will be responsible for selling merchandise.
• The candidate will prepare reports on sales volumes, merchandising and personnel matters.
• The candidate must resolve issues that may arise, such as customer requests, complaints, and supply shortages.
• The candidate must organize and keep inventory.
• The candidate will be responsible for supervising and coordinating the workers’ activities.
• The candidate will be responsible for managing cash.
• The candidate will be responsible for conducting performance reviews.

Job Requirements

• The candidate should be fluent in the English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• The ideal candidate will have at least 2 to 3 years of experience in a related industry.
• The candidate must be able to supervise 3 to 4 people.
• The candidate will supervise cashiers, retail salespersons and sales clerks.
• The candidate should be accurate.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate should be organized and flexible.
• The candidate should be reliable.
• The candidate should be a good team player.
• The candidate should be dependable.
• The candidate must be capable of acting on their initiative.
• The candidate should have good judgmental skills.
• The candidate must be able to multitask.
• The work environment is smoke-free.

Work setting

• The candidate should work in an urban area with a high population density.
• The employer should not cover the candidate’s relocation costs; if the company does not provide a relocation package, you may request an advance on your earnings to cover some of your moving expenses.
• The candidate should work in a retail business, purchase goods from a manufacturer or a wholesaler and sell these goods to consumers in small quantities.
• The candidate should be willing to relocate and ready to find a job in a new or different city.

Transportation/travel information

• The candidate has access to public transportation.

Work conditions and physical capabilities

• The candidate should be able to work in a fast-paced, busy environment.
• The candidate should be willing to work under pressure.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in sitting, standing, and walking positions.
• The candidate must be willing to work in a standing position for extended periods.
• The candidate must be willing to work long hours in bending, crouching, and kneeling positions.