retail store supervisor

Government of Canada; Burnaby; On-site; CAD 45,000 - 55,000; Full time

Job summary

The Government of Canada is looking for a dedicated Sales Supervisor to oversee retail operations in Burnaby. Key responsibilities include managing a team of sales workers, training new staff, and ensuring excellent customer satisfaction. This position requires a secondary school certificate and 2-3 years of relevant experience, along with strong leadership and organizational skills.

Qualifications

• Experience of 2 to 3 years in a supervisory role.
• Ability to organize and maintain inventory.
• Experience in selling merchandise and preparing sales reports.

Responsibilities

• Assign sales workers to duties and authorize return of merchandise.
• Hire, train, and supervise sales staff.
• Prepare reports on sales volumes and resolve customer issues.

Skills

Attention to detail

Leadership

Sales

Customer service

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business

Responsibilities Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods