Retail Store Lead (Full Time) - Belleville, ON

Praxair Deutschland GmbH; Belleville; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Retail Store Lead to enhance customer satisfaction and drive sales in Belleville. This full-time role involves processing customer orders, managing inventory, and ensuring compliance with safety regulations. The ideal candidate will have a strong background in customer service and a knack for upselling products. Join a dynamic team committed to providing high-quality solutions in the industrial gases sector. Seize the opportunity to grow your career in a supportive environment that values diversity and inclusion. If you have a passion for customer service and teamwork, this position is perfect for you.

Qualifications

• Experience in customer service and industrial supplies is essential.
• Ability to upsell products and manage inventory effectively.

Responsibilities

• Process customer orders and respond to inquiries efficiently.
• Maintain inventory control and manage branch stock.
• Ensure safety compliance and manage dispatching of trucks.

Skills

Customer Satisfaction

Upselling

Inventory Management

Cash Handling

Safety Compliance

Education

High School Graduate or Equivalent

Tools

Microsoft Office Suite

Job description

Job Description - Retail Store Lead (Full Time) - Belleville, ON (25000740)

Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.

For more information about the company and its products and services, please visit www.linde.com.

At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

Major Responsibilities:

• Responsible for the efficient processing of customer orders, answer and respond to walk-in and telephone sales orders and product inquiries
• Sell gases and welding products to walk-in and telephone customers
• Emphasis on "Up selling" gases and other welding products to walk-in customers or over the phone
• Process all cash, charge, and credit card orders and amending orders for invoicing
• Maintain local inventory control and manage branch stock including surplus inventory for hard goods and cylinders
• End of day, week, and month processes (SOX reports, the Big 5 Report, open orders, work bench)
• Process bank daily deposits and cash reconciliation
• Accountable for shipping/receiving of customer orders and branch transfers
• Assist customers with welding applications and products to ensure Linde products meet customer requirements
• Provide assistance to the Territory Manager(s) in serving accounts
• Schedule monthly safety meeting
• Manage and oversee the dispatching of our trucks
• Review & Submit monthly branch reports
• Work closely with Operations and S&ES manager to ensure safety compliance within the branch
• Ensure maintenance compliance for branch trucks and forklift are up to date

Qualifications

Education

• High school graduate or equivalent experience in an industrial supplies or customer service environment.

Experience

• A work history focusing on customer satisfaction is a pre-requisite
• Must have the ability to "up sell"
• Applicants preferred to have knowledge of the welding industry, process, etc.
• Proficient in a computer environment
• Intermediate to advanced knowledge of Microsoft Office Suite
• Experience working in a safety conscious team environment
• Able to lift up to 60 pounds
• In-Store

Linde has an extensive background check process which may include but is not limited to, a criminal background review, pre-employment medical, and may also include reference checks, and employment verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.