Retail Shift Leader: Mentor & Customer Experience

Canadian Tire Corporation, Limited; Southwestern Ontario; Hybrid; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Well-being perks

Career growth opportunities and store/

Job summary

Mark’s is seeking a PT Shift Leader to engage with customers, helping them find what they need quickly and easily. You will also draw on your retail or leadership skills to be a role model for the team and to lead the store when needed.

This role requires 6+ months of retail experience and coaching ability, plus strong attention to detail and communication skills. The position offers competitive pay with benefits and discounts, plus growth opportunities.

Qualifications

• 6+ months of retail experience.
• Minimum 6 months experience acting as a mentor or coach.
• Strong attention to detail and excellent organizational skills.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver exceptional customer experiences to support your team achieve performance targets.
• Provide mentorship, coaching and feedback to the team.
• Manage the operations of the store in the absence of management including key holding tasks, opening, closing responsibilities, etc.
• Ensure store upkeep and cleanliness, including restocking, seasonal changeover, inventory, pricing and signing are accounted for through staff supervision.

Skills

Retail experience

Coaching

Attention to detail

Communication skills

Job description

Mark’s is seeking a PT Shift Leader to engage with customers, helping them find what they need quickly and easily. You will also draw on your retail or leadership skills to be a role model for the team and to lead the store when needed.

This role requires 6+ months of retail experience and coaching ability, plus strong attention to detail and communication skills. The position offers competitive pay with benefits and discounts, plus growth opportunities.