Shift Leader - Waterloo

Canadian Tire Corporation, Limited; Southwestern Ontario; On-site; CAD 26,000 - 30,000; Part time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Product discounts

Career growth opportunities

Staff discount

Job summary

Mark’s is seeking a part-time Shift Leader to help deliver great customer experiences and mentor the team. You’ll engage shoppers, model strong service and lead store operations when management is away.

Ideal candidates have at least 6 months of retail experience and proven coaching skills, with attention to detail and solid organization. Competitive hourly pay ranges with benefits and product discounts.

Qualifications

• 6+ months of retail experience
• Minimum 6 months experience acting as a mentor or coach
• Strong attention to detail and excellent organizational skills
• Strong communication and interpersonal skills

Responsibilities

• Deliver exceptional customer experiences to support your team achieve performance targets.
• Provide mentorship, coaching and feedback to the team.
• Manage the operations of the store in the absence of management including key holding tasks, opening, closing responsibilities, etc.
• Ensure store upkeep and cleanliness, including restocking, seasonal changeover, inventory, pricing and signing are accounted for through staff supervision.

Skills

Retail experience

Mentoring / coaching

Attention to detail

Organizational skills

Communication skills

Job description

About UsIf you’re friendly, enthusiastic and have a genuine desire to help others, you’ll fit right in at Mark’s!

Job DescriptionAs a PT Shift Leader at Mark’s, you will create great experiences by engaging with customers to ensure they find what they are looking for quickly and easily.You will also draw on your previous retail or leadership skills to be a role model to the team as well as lead the store when needed.

Key Responsibilities

• Deliver exceptional customer experiences to support your team achieve performance targets.
• Provide mentorship, coaching and feedback to the team.
• Manage the operations of the store in the absence of management including key holding tasks, opening, closing responsibilities, etc.
• Ensure store upkeep and cleanliness, including restocking, seasonal changeover, inventory, pricing and signing are accounted for through staff supervision.

Required Skills and Knowledge

• 6+ months of retail experience
• Minimum 6 months experience acting as a mentor or coach
• Strong attention to detail and excellent organizational skills
• Strong communication and interpersonal skills

Experience LevelIntermediate

Compensation

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $18.60 and $22.00 per hour. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role‑specific requirements.

Hiring OrganizationMark’s

Job Location RequirementsOn-location

Mark’s is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger.In accordance with the Accessibility for Ontarians with Disabilities Act, if you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This posting represents an existing vacancy within our organization.