Retail Security Officer

Carlisle Support Services; Hanley; On-site; CAD 31,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly rate paid monthly

Company Pension Scheme

Health and Wellbeing Plans

Full induction and ongoing training

Quality kit and uniform

Funded SIA top up training

Employee Assistance Program

Refer a Friend Scheme

Job summary

Carlisle Support Services is recruiting for Retail Security officers working in partnership with Tesco. The role offers a competitive hourly rate and full training, with opportunities for career development.

Successful candidates will join a team delivering security services to high-profile clients across the UK. The ideal candidate will have an SIA Guarding or Door Supervision licence, be 18 or older, and demonstrate reliability, professionalism and strong customer-facing skills.

Qualifications

• At least 18 years old – legal requirement for front-line licensable activity.
• SIA Guarding or Door Supervision licence is required.
• 5 years checkable work and address history.
• Reliable, punctual, flexible, and smart in appearance.
• Friendly, approachable, and professional at all times.
• Ideally some security or customer-facing experience.
• Able to interact positively with clients and customers.
• Experience working in a security environment and as part of a team.
• Strong people skills and positive demeanor.

Responsibilities

• Ensure colleague safety and provide assurance.
• Maintain a smart, visible security presence to deter misconduct.
• Manage and de-escalate conflicts professionally.
• Control access and conduct patrols to deter crime.
• Engage with the public professionally and helpfully.
• Follow safety and security procedures and processes.
• Collaborate effectively as part of a security team.

Skills

Reliability

Punctuality

Teamwork

Customer-facing

Conflict management

Education

18 years old eligibility

SIA Guarding or Door Supervision licence

Job description

Employer: Carlisle Support Services. Advertised by inploi, which runs Carlisle Support Services's careers site.

Retail Security officer - Carlisle Support Services working in Partnership with Tesco

The benefits

• A competitive hourly rate of pay – paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Funded SIA top up training
• Employee Assistance Program
• Refer a Friend Scheme

The role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

Pay: £14.65 per hour

Your core role will include but not be limited to the following activities:

• Ensure colleague safety, providing a sense of assurance for all
• Provide a smart, visible, proactive, and engaging security presence and deterrent
• Effective conflict management, always taking control of incidents
• Control access and egress, conducting security patrols to deter crime
• Able to proactively and professionally engage with the public
• Be aware of hazards and incidents, and responding appropriately
• Providing guidance, information and directing customers as a first point of contact
• Managing and following safety and security processes and procedures
• Working as part of a team, building strong working relationships

The ideal candidate

• At least 18 years old – a legal requirement to work in a front-line licensable activity
• SIA Guarding or Door Supervision licence
• 5 years checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Friendly, approachable, and always professional
• Enthusiastic and motivated to do a great job
• Ideally some experience within a Security environment or a customer facing role
• Able to interact with clients and customers in a positive manner
• Some experience working within a Security environment and working as part of a team
• Effective people skills, able to interact with clients and customers in a positive manner

Successful candidates will be required to provide original documentation for detailed screening and vetting processes.

This could include the following:

• passport
• driving licence
• utility bill dated in the last 3 months
• HMRC letter
• original bank statement
• original payslip
• birth certificate
• a valid share code

About us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.

In all situations people will be judged solely on merit or ability.