Retail Sales & Technical Service Associate (Seasonal)

Best Buy Canada; Kingston; On-site; CAD 24,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Competitive compensation

Flexible schedules

Supportive leaders

Inclusive team

Training & certifications

Job summary

Best Buy Canada is hiring a Retail Sales & Technical Service Associate, referred to as an agent advisor. You will greet customers and provide technical support or help in finding the products and services they need.

The role emphasizes assisting with device sign-in, setup, diagnostics, and repairs while delivering an outstanding customer experience and sharing passion for technology.

Qualifications

• 6+ months’ retail experience in a technical customer service or retail sales associate role.
• Enthusiasm to welcome and assist customers.
• Excellent communication skills.

Responsibilities

• Greet customers and help them find the right products or services.
• Assist customers with signing in devices for setup, diagnostics, and repairs.
• Create an amazing customer experience.
• Share product knowledge to inspire confidence in tech choices.

Skills

Retail experience

Technical support

Customer service

Communication skills

Job description

You’ll love it here! We are hiring immediately for a retail sales & technical service associate, which we call an agent advisor at Best Buy. In this role, you will greet customers and provide technical support or assistance in finding the products and services they need.

What You’ll Do As a Retail Associate

• Help customers find the perfect product or service and respond to their questions
• Assist customers with signing in their devices for setup, diagnostics, and repairs
• Create an amazing customer experience
• Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology

What We’re Looking For

• 6+ months’ retail experience in a technical customer service or retail sales associate role
• Enthusiasm to welcome and assist customers
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining a safe and fun working environment
• Excellent communication skills

Why You’ll Love It Here

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).

Base pay range

Hourly pay rate: $17.60 - $20.21

Pay may vary by province. Pay listed is for the location advertised.

770 Gardiners Road, Kingston, ON K7M 3X9

This posting is for a vacancy.

PandoLogic. Keywords: Technical Support Representative, Location: Kingston, ON - K7M 2Z8