Retail Sales Associates- Niagara Pen Centre

Lovisa America LLC; St. Catharines; On-site; CAD 30,000 - 60,000; Full time

Job summary

Lovisa America LLC is looking for an energetic Sales Associate for their St. Catharines store. The ideal candidate will thrive in a fast-paced retail environment while delivering exceptional customer service and eager to contribute positively to the team’s goals. The position requires flexibility, a passion for fashion, and strong interpersonal skills.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Genuine passion for retail and fashion.

Responsibilities

• Deliver outstanding customer service and personalized product recommendations.
• Maintain store appearance and execute daily stocking tasks.
• Support Store Manager with reports and special projects.

Skills

Communication

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Job description

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities :

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements :

• High school diploma or equivalent
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail

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Retail Sales Associate • St. Catharines, Niagara Region, Canada