Retail Sales Associates- Niagara Pen Centre

Lovisa America LLC; St. Catharines; On-site; CAD 30,000 - 40,000; Full time

Job summary

A vibrant retail company is seeking a Sales Associate in St. Catharines to offer exceptional customer service. Candidates should possess a high school diploma and a genuine passion for retail and fashion. The role involves maintaining store standards, processing transactions, and supporting store operations while embodying the brand values.

Qualifications

• High school diploma or equivalent required.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service and product recommendations.
• Process transactions using POS system.
• Maintain store appearance and execute daily stocking tasks.

Skills

Customer Service

Communication

Interpersonal Skills

Attention to Detail

Sales Skills

Education

High school diploma or equivalent

Job description

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities :

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements :

• High school diploma or equivalent
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail

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Retail Sales Associate • St. Catharines, Niagara Region, Canada