Retail Sales Associates

Lovisa Holdings Limited; Saskatoon; On-site; CAD 21,000 - 25,000; Full time

Job summary

Lovisa Holdings Limited in Saskatoon is seeking a Sales Associate to join our retail team. You will deliver outstanding customer service, greet customers, understand their needs, and provide personalized product recommendations while supporting store operations.

You will maintain store appearance, process transactions on the POS system, and help with stocking, merchandising, and daily operations. A genuine passion for fashion retail and a customer-first attitude are essential for success.

Qualifications

• Customer service experience or aptitude is important.
• Strong communication and interpersonal skills are required.
• Genuine passion for fashion retail and helping customers comes first.
• Ability to adapt in a fast-paced retail environment.

Responsibilities

• Greet customers, identify their needs, and provide personalized product recommendations.
• Process transactions accurately using the POS system.
• Maintain store appearance and ensure merchandising standards.
• Restock shelves, receive shipments, and organize the stockroom.
• Assist Store Manager with daily operations and reporting.

Skills

Customer service

Communication skills

Interpersonal skills

Fashion retail passion

Flexible schedule

Education

High school diploma or equivalent

Job description

Position Summary

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.