Retail Sales Associate - Winter 2026/27

Sunpeaks; Sun Peaks Mountain Resort Municipality; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Lift/trail passes

Employee Assistance Program

Dining discounts

Retail discounts

Friends & family rates

Reciprocal programs

Job summary

Sun Peaks Resort is seeking a Retail Sales Associate for the upcoming season to assist guests with shopping, gear selection, and daily store operations. You will be the face of the resort, helping guests have a memorable experience in a bustling outdoor setting.

Join a team that values excellent customer service, a passion for the outdoors, and teamwork in a fast-paced environment. This is a physical, on-site role at Sun Peaks with seasonal perks and a welcoming workplace.

Qualifications

• Experience with retail sales and operations.
• Understanding of technical outdoor apparel and equipment.
• Confident, self-motivated and able to maintain an outgoing, positive attitude.
• Able to work unsupervised and as part of a team in a fast-paced work environment.
• Strong commitment to excellent customer service (external and internal customers).
• Reasonable understanding of Microsoft Office and computerized Point-of-Sale systems.
• A community-focused mindset and a passion for outdoors.

Responsibilities

• Provide exceptional service to all resort guests and employees.
• Ensure outlets are well stocked and retail inventory is kept secure.
• Keep outlets clean, tidy and well merchandised.
• Ensure health and safety policies and procedures are adhered to according to SPRLLP guidelines and relevant regulatory bodies.
• Ensure all SPRLLP policies are adhered to as outlined in the current Employee handbook.

Skills

Retail sales experience

Outdoor apparel knowledge

Customer service oriented

Team player

POS system proficient

Microsoft Office basics

Tools

Point-of-Sale systems

Job description

Do you all things outdoors? Are you a people person who can strike up a conversation with just about anyone? We are looking to hire Retail Sales Associates for the upcoming season. The Retail Sales Associate helps customers while they shop, answers questions, selection of rental equipment and assists in daily store operations. In this role, you serve as a representative of the retail brand and play an essential role in the store’s overall success. If this sounds like the ideal work environment, fill out an application to work, live and play where you belong.

Compensation Information:

$19.35 per hour

Physical Requirement:

Light; work activities involve handling loads up to 10kg; predominantly in an indoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels

Skills you bring with you:

• Experience with retail sales and operations.
• Understanding of technical outdoor apparel and equipment.
• Confident, self-motivated and able to maintain an outgoing, positive attitude.
• Able to work unsupervised and as part of a team in a fast-paced work environment.
• Strong commitment to excellent customer service (external and internal customers).
• Reasonable understanding of Microsoft Office and computerized Point-of-Sale systems.
• A community-focused mindset and a passion for outdoors.

Primary Responsibilities:

• Provide exceptional service to all resort guests and employees.
• Ensure outlets are well stocked and retail inventory is kept secure.
• Keep outlets clean, tidy and well merchandised.
• Ensure health and safety policies and procedures are adhered to according to SPRLLP guidelines and relevant regulatory bodies.
• Ensure all SPRLLP policies are adhered to as outlined in the current Employee handbook.

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.