Retail Sales Associate (Seasonal)

Mind Games USA; Dartmouth; On-site; CAD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Casual dress

Job summary

Mind Games is seeking a friendly Retail Sales Associate to help customers discover games, puzzles, and toys at Mic Mac Mall in Dartmouth, NS. You will greet shoppers, explain products, and handle checkout with our POS system to ensure a smooth, enjoyable visit.

We value reliability, a team spirit, and a passion for games. The role offers $17.00 per hour, employee discounts, and growth opportunities in a fun, creative environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of experience in sales, customer service, or retail.
• Exceptional customer service and interpersonal communication skills.
• Strong multitasking and prioritization abilities.
• Passion for pop culture, board games, and puzzles preferred.
• Ability to stand or walk for extended periods and lift up to 20 pounds.

Responsibilities

• Greet customers warmly, answer questions, and recommend products.
• Operate the POS system, process payments, and issue receipts.
• Restock and organize store to maintain visual appeal and inventory levels.
• Serve as a product expert, providing detailed information and guidance.
• Act as a trusted advisor on product selection, usage, and care.
• Meet or exceed daily, weekly, and monthly sales goals.
• Maintain a professional and welcoming demeanor and support fellow associates.

Skills

Customer service

Interpersonal communication

Multitasking

Product knowledge

Adaptability

Passion for games

Education

High school diploma or equivalent

Tools

POS system

Job description

About Mind Games

Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”! Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love.

Retail Sales Associate

We’re looking for motivated, reliable, and energetic team members to join us as Retail Sales Associates. In this role, you’ll engage with customers to help them discover the perfect games, puzzles, and toys, share your knowledge and enthusiasm about our products, and ensure every visit to the store is fun and memorable. If you enjoy working in a fast-paced, playful environment and want to be part of a team that brings joy and creativity to every customer experience, this is the role for you!

Duties And Responsibilities Include, But Are Not Limited To

• Greet customers warmly, answer questions, build confidence, and recommend products tailored to their needs, delivering exceptional customer service.
• Operate the POS system efficiently, process payments accurately, and issue receipts.
• Keep the store organized and visually appealing, restock merchandise, and ensure inventory levels meet customer demand.
• Serve as a product expert, providing detailed information and guidance about our games, puzzles, and toys.
• Act as a trusted advisor, offering advice on product selection, usage, care, and maintenance.
• Consistently meet or exceed daily, weekly, and monthly sales goals to support store profitability.
• Maintain a professional and welcoming demeanor, assisting customers promptly and ensuring a smooth checkout experience.
• Serve as a role model for customer service and attitude, supporting and inspiring fellow sales associates.

Qualifications and Skills

• High school diploma or equivalent required.
• Minimum of 1 year of experience in sales, customer service, or retail.
• Exceptional customer service and interpersonal communication skills, with the ability to adapt to the diverse needs of customers.
• Strong multitasking skills and the ability to manage competing priorities and deadlines effectively.
• Passion for or knowledge of pop culture, board games, and puzzles (preferred).
• Ability to stand or walk for extended periods and lift to 20 pounds.

Pay Rate: $17.00 per hour

Benefits

• Competitive pay and opportunities for growth
• Employee discount on games, puzzles, and toys
• Casual dress environment
• Work in a fun, creative environment surrounded by products and people you love!

Store Location

Mic Mac Mall -Unit 365, 21 Micmac Blvd, Dartmouth, NS

Mind Games is an equal opportunity employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all qualified applicants and employees without discrimination based on any characteristic protected under applicable human rights legislation.

Mind Games is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of recruitment or selection, please let us know, and we will work with you to meet your needs.