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A leading retail company seeks candidates for a customer service role, focusing on driving sales through effective engagement and loyalty program education. Candidates should possess excellent communication skills and a customer-centric approach. A flexible schedule is required, as the work environment demands adaptation to varying hours.
Employer Industry: Retail
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Engage with customers and contribute to brand loyalty
- Flexible scheduling, including evenings and weekends
- Chance to enhance customer experience using omnichannel offerings
What to Expect (Job Responsibilities):
- Treat all customers and employees with respect while contributing to a positive work environment
- Promote customer loyalty by educating customers about loyalty programs
- Drive sales and service through suggestive selling techniques
- Maintain a neat, clean, and organized work center
- Handle customer interactions and potential issues/returns courteously and professionally
What is Required (Qualifications):
- Excellent communication skills to interact effectively with customers and team members
- Customer-focused service mentality both on and off the sales floor
- Ability to thrive in a fast-paced retail environment
- Willingness to work a flexible schedule, including holidays, evenings, and weekends
- Capability to lift up to 30 lbs and maneuver around the sales floor and stockroom
How to Stand Out (Preferred Qualifications):
- Passion for retail and continuous improvement mindset
- Experience utilizing retail technology
#Retail #CustomerService #CareerOpportunity #FlexibleSchedule #BrandLoyalty
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