Retail Sales Associate — Elevate Customer Experience & Growth

Staples; North Bay; On-site; CAD 21,000 - 23,000; Full time

Benefits offered by this job

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Staples in North Bay, Canada is hiring a Retail Associate to deliver exceptional customer service and drive sales across furniture, tech, and supplies. You will work with store leaders to meet sales and margin goals, uphold brand standards, and maintain merchandising and safety policies.

Ideal candidates have 3 months to 1 year in retail, strong communication, and teamwork. Training and benefits are provided, with opportunities for growth in store operations.

Qualifications

• 3 months to 1 year of retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
• Engage with customers using our selling model to anticipate needs.
• Handle transactions using the POS system and related tools to convert customers.
• Calmly de-escalate and assist in complex customer situations or refer to a supervisor.
• Maintain a clean and safe store environment with regular front-facing and demo unit checks.

Skills

Customer service

Communication

Teamwork

Tools

POS system

Job description

Staples in North Bay, Canada is hiring a Retail Associate to deliver exceptional customer service and drive sales across furniture, tech, and supplies. You will work with store leaders to meet sales and margin goals, uphold brand standards, and maintain merchandising and safety policies.

Ideal candidates have 3 months to 1 year in retail, strong communication, and teamwork. Training and benefits are provided, with opportunities for growth in store operations.