Retail Sales Associate — Elevate Customer Experience

Staples; Alma; On-site; CAD 32,000 - 46,000; Full time

Benefits offered by this job

Associate Discount

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Staples in Alma, QC is seeking a customer-focused associate to deliver exceptional service and drive sales across furniture, technology and supplies. You will engage with customers, present tailored solutions, and process transactions at the POS while maintaining merchandising standards and a clean, safe store environment.

Team collaboration is essential; you will help meet sales goals, de-escalate difficult situations, and support signange, planograms and stock.

Qualifications

• 3 months to 1 year of retail experience preferred.
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Engage with and sell to customers by offering tailored products and services using selling techniques.
• Handle transactions using POS system, including shipping transactions and marketing tools.
• Calmly de-escalate and assist in complex customer situations or refer to a manager.
• Maintain a clean and safe store environment and ensure demo units are clean and functional.

Skills

Customer service

Sales

Team player

Communication

POS experience

De-escalation

Education

High school diploma

Tools

POS system

Job description

Staples in Alma, QC is seeking a customer-focused associate to deliver exceptional service and drive sales across furniture, technology and supplies. You will engage with customers, present tailored solutions, and process transactions at the POS while maintaining merchandising standards and a clean, safe store environment.

Team collaboration is essential; you will help meet sales goals, de-escalate difficult situations, and support signange, planograms and stock.