Retail Sales Associate: Customer-Driven & Growth Perks

Staples Inc.; Owen Sound; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Associate Discount

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Staples Inc. in Owen Sound, Canada is seeking a friendly Retail Associate to help customers find products, answer questions, and complete purchases with accuracy.

You will work with a team to deliver outstanding service, maintain shelves, sign properly, and keep the store clean, safe, and welcoming for every guest.

This role emphasizes customer engagement, product knowledge, teamwork, and contributing to sales and margin goals while upholding store standards and company policies.

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Engage with and sell to customers using the selling model to meet needs.
• Handle transactions at the POS, including shipping and marketing tools.
• De-escalate complex customer situations or refer to a manager.
• Maintain a clean and safe store environment, stock shelves, and ensure demos are functional.

Skills

Customer service

Communication

Retail experience

Tools

POS system

Job description

Staples Inc. in Owen Sound, Canada is seeking a friendly Retail Associate to help customers find products, answer questions, and complete purchases with accuracy.

You will work with a team to deliver outstanding service, maintain shelves, sign properly, and keep the store clean, safe, and welcoming for every guest.

This role emphasizes customer engagement, product knowledge, teamwork, and contributing to sales and margin goals while upholding store standards and company policies.