Retail Sales Associate

Canna Cabana Inc.; Vancouver; Hybrid; CAD 21,000 - 30,000; Part time

Job summary

Canna Cabana Davie in Vancouver is seeking part-time Sales Associates who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Greet customers, discuss products, and help maintain inventory and store presentation in a compliant cannabis retail environment.

You will provide excellent customer service, build product knowledge, assist with merchandising and promotions, and ensure accurate transactions while complying with safety and

Qualifications

• Must have Cannabis Retail Certification (Selling It Right).
• Criminal Background Check required prior to start date.
• Minimum 2-3 years of retail sales and customer service experience.
• First Aid certification is an asset.

Responsibilities

• Greet customers and discuss products and services.
• Maintain up-to-date product knowledge.
• Replace and rotate stock; manage inventory levels.
• Participate in merchandising and promotional activities.
• Ensure store standards and cleanliness.
• Deliver information effectively to a diverse audience.
• Remain professional, courteous, and respectful to customers.
• Process orders and ensure customer satisfaction with resolutions.
• Assist with store displays and inventory management.
• Ensure accurate transactions and procedures.
• Support store maintenance and collaboration with management.
• Be flexible with shifts as required by operations.
• Operate in compliance with Cannabis Retail Handbook.

Skills

Retail experience

Customer service

Communication

Team player

Attention to detail

Basic math

Job description

Overview

Canna Cabana Davie is actively seekingPart-Time Sales Associateswho are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Address: 1208 Davie Street Davie, Vancouver, British Columbia V6E 1N3 Canada

Responsibilities

• Greet customers and discuss type, quality, and quantity of merchandise or services required
• Maintain a high level of product and service knowledge
• Replace used stock, rotate current stock, and ensure satisfactory inventory levels
• Participate in merchandising and promotional activities for accessories.
• Ensure store conditions are consistently upheld to established standards
• Adapt communication style in order to deliver information effectively to a range of individuals
• Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
• Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
• Take orders from customers and prepare products for purchase
• Ensure that customers are satisfied with the issue resolution as well as the resolution process itself
• Assist with display of merchandise
• Assist with inventory management
• Ensure accuracy in all transactions, inventory, and procedures
• Participate in all manner of store maintenance
• Prepare merchandise for purchase
• Work in partnership with management and other employees to maximize store sales and in-store presence
• Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
• Ensure that all health, safety, and security regulations are adhered to and required standards are met
• Available to work any shift depending on Store Operation
• General housekeeping of store spaces (vacuum / sweep sales floor area, wipe down counters & glass display cabinets, etc.)
• ID customers as required by Cannabis Retail Store Handbook
• Abide by all company policies and procedures as directed by the Store/Assistant Managers

Qualifications

• Must provide a copy of completedSelling It Right- Cannabis Retail Certification.
• Must provide a copy of clean Criminal Background Check prior to start date.
• Minimum 2-3 years of Retail Experience in sales and customer service required.
• A valid First Aid certification is considered an asset
• Must have knowledge of and passion for cannabis and accessories.
• Must be available for shift work any time according to business needs, Monday to Sunday.
• Ability to work nights, holidays and weekends and different locations
• Excellent written and verbal communication skills.
• Team player mentality.
• Ability to compute basic mathematical problems.
• Attention to detail.
• Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advice.

Job Types: Part-time, Permanent

Why You Should Apply:

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning

Additional points:The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

• Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
• Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
• Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.