Retail Sales Associate

Canna Cabana Inc.; Oshawa; On-site; CAD 25,000 - 26,000; Part time

Job summary

Canna Cabana in Oshawa, ON is seeking part-time sales associates who are knowledgeable, responsible, hardworking, dedicated, and mature to join our team at the Wentworth Street store. You will greet customers, maintain product knowledge, assist with inventory and merchandising, and provide friendly service while handling transactions with care and accuracy.

If you have CannSell certification and 2–3 years of retail experience, you may be a strong fit for this position at High Tide Inc.

Qualifications

• CannSell Cannabis Retail Certification is required.
• Clean Criminal Background Check prior to start date is required.
• Retail experience of 2–3 years in sales and customer service.
• First Aid certification is an asset.
• Knowledge and passion for cannabis and accessories.
• Must be available for shift work mon–sun.
• Excellent written and verbal communication skills.
• Team player mentality.
• Basic math skills for transactions.
• Attention to detail and accuracy in all tasks.
• Willingness to educate customers about cannabis responsibly.
• Able to work nights, holidays and multiple locations.

Responsibilities

• Greet customers and discuss type, quality, and quantity of merchandise.
• Maintain product knowledge and assist with inventory and display.
• Replace stock, rotate inventory, and ensure stock levels are satisfactory.
• Participate in merchandising and promotional activities.
• Ensure store conditions meet established standards and safety regulations.
• Handle calls and transfer to the appropriate person or store manager.
• Assist with transactions and maintain accuracy throughout procedures.

Skills

Communication skills

Team player

Mathematical basics

Education

CannSell Certification

Job description

Overview

Canna Cabanais actively seekingPart-Time Sales Associates who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us at our Wentworth Street store in Oshawa, ON and become an important part of a company where the sky is the limit.

Responsibilities

• Greet customers and discuss type, quality, and quantity of merchandise or services required
• Maintain a high level of product and service knowledge
• Replace used stock, rotate current stock, and ensure satisfactory inventory levels
• Participate in merchandising and promotional activities for accessories.
• Ensure store conditions are consistently upheld to established standards
• Adapt communication style in order to deliver information effectively to a range of individuals
• Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
• Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
• Take orders from customers and prepare products for purchase
• Ensure that customers are satisfied with the issue resolution as well as the resolution process itself
• Assist with display of merchandise
• Assist with inventory management
• Ensure accuracy in all transactions, inventory, and procedures
• Participate in all manner of store maintenance
• Prepare merchandise for purchase
• Work in partnership with management and other employees to maximize store sales and in-store presence
• Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
• Ensure that all health, safety, and security regulations are adhered to and required standards are met
• Abide by all company policies and procedures as directed by the Store/Assistant Managers.
• Available to work any shift depending on Store Operation

Qualifications

• Must provide a copy of completed Cannabis Retail Certification - CannSell License.
• Must provide a copy of clean Criminal Background Check prior to start date.
• Minimum 2-3 years of Retail Experience in sales and customer service required.
• A valid First Aid certification is considered an asset
• Must have knowledge of and passion for cannabis and accessories.
• Must be available for shift work according to business needs, Monday to Sunday.
• Excellent written and verbal communication skills.
• Team player mentality.
• Ability to compute basic mathematical problems.
• Attention to detail.
• Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advice.
• Ability to work nights, holidays and weekends and different locations.

Job Types: Part-time, PermanentJob Location: 199 Wentworth St W Unit 9 Wentworth St., Oshawa, Ontario L1J6P4 Canada

Pay Range: $17.60 - $18.50 CAD per hour

Why You Should Apply:

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

Additional points:The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

• Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
• Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
• Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.