Retail Sales Associate

PUMA Group; Ottawa; On-site; CAD 24,000 - 28,000; Part time

Benefits offered by this job

Benefits

Part-time

Job summary

PUMA Group is seeking a customer-focused retail team member for its Ottawa store. You will provide high standards of service, drive sales and KPI attainment, and ensure accurate checkout transactions while maintaining a clean, organized store environment.

You will handle incoming and outgoing merchandise, follow brand guidelines and policies, and work non-traditional hours, including evenings and weekends. Prior retail experience is preferred, with MS Office skills advantageous.

Qualifications

• 1–2 years’ experience in customer service retail (apparel/footwear preferred).
• Strong team player with good communication skills.
• Ability to learn quickly and use MS Office.
• Ability to lift/carry up to 30 pounds regularly.

Responsibilities

• Provide high standards of customer experience at the Store in line with brand values and service standards.
• Through effective service, meet or exceed sales, KPI and profitability targets.
• Process sales transactions at checkout accurately, securely and quickly.
• Maintain store cleanliness and order according to visual merchandising guidelines.
• Execute and process incoming and outgoing merchandise.
• Comply with policies, core competencies and key accountabilities; maintain a safe working/shopping environment.

Skills

Customer service

Team player

Communication

Learn quickly

Physically fit

Tools

MS Office

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

all genders are welcome.

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

YOUR TALENT

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $17.60-$20.60 + Benefits

(Benefit Summary_Part Time)

There is no application deadline, PUMA North America Inc. will accept applications for this role on an ongoing basis.

We use AI-enabled tools to sort applications based on job-related criteria. A human decides who moves forward.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.