Retail Sales Associate

PUMA Group; Mississauga; On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Part-time benefits

Job summary

PUMA Group in Mississauga is seeking a part-time Retail Associate to deliver exceptional customer experiences at the store level, uphold brand standards and support daily operations.

You will process sales at checkout, assist with merchandising, handle stock, and work non-traditional hours including weekends and holidays. Ideal candidates have 1–2 years of retail customer service, are a strong team player, communicate clearly, and can lift up to 30 pounds.

Qualifications

• 1–2 years of experience in a customer service oriented retail environment (apparel/footwear preferred).
• Strong team player with good communication skills.
• Ability to learn quickly and adapt to store processes.

Responsibilities

• Provide high standards of customer experience at the store per PUMA values and service standards.
• Through effective service, help achieve sales, KPIs and profitability targets.
• Accurately process sales transactions at checkout quickly and securely.
• Maintain cleanliness and order, follow visual merchandising guidelines.
• Handle incoming and outgoing merchandise and stock control.
• Follow all policies, procedures and safety standards.
• Work non-traditional hours including weekends, evenings and holidays.

Skills

Customer service

Team player

Communication

Learn quickly

MS Office

Lifting 30 lbs

Tools

MS Office

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome.

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

YOUR TALENT

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $17.60-$20.60 + Benefits

Benefit Summary_Part Time

There is no application deadline, PUMA North America Inc. will accept applications for this role on an ongoing basis

We use AI-enabled tools to sort applications based on job-related criteria. A human decides who moves forward.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.