Retail Sales Associate

PUMA Canada, Inc.; Ottawa; On-site; CAD 2,425,000 - 2,838,000; Full time

Benefits offered by this job

Benefits

Job summary

PUMA Canada, Inc. in Ottawa is seeking a Store Associate to deliver top-tier customer service and drive sales in a fast-paced retail environment. You will greet customers, process transactions at the register, and help maintain store presentation according to PUMA standards.

Candidates typically have 1–2 years of retail experience, strong teamwork and communication, and the ability to lift up to 30 pounds. The role requires flexible hours, including weekends and evenings, with base pay CAD

Qualifications

• 1–2 years in a focused, customer service-oriented retail environment (preferably apparel/footwear).
• Strong team player with good communication skills.
• Ability to learn quickly and operate MS Office programs.

Responsibilities

• Provide high standards of customer experience at checkout and within the store.
• Process sales transactions accurately and securely.
• Maintain cleanliness and visual merchandising per PUMA standards.
• Ensure safety, policies, and procedures are followed.
• Work non-traditional hours including weekends, evenings, and holidays.

Skills

Customer service

Team player

Communication

MS Office

Tools

MS Office

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.

YOUR MISSION

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets Responsible for accurately processing sales transactions at checkout, securely and quickly Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards Responsible for the execution and processing of incoming and outgoing merchandise Required to comply with all Policies & Procedures, operational core competencies and key accountabilities Responsible for maintaining a safe, healthy and compliant working and shopping environment Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

YOUR TALENT

1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) Strong team player Strong communication skills Ability to learn quickly Knowledge of computer skills, basic know-how about MS Office programs Ability to lift/carry, push/pull up to 30 pounds regularly The base pay for this position is $17.60-$20.60 + Benefits (Benefit Summary_Part Time)

There is no application deadline, PUMA North America Inc. will accept applications for this role on an ongoing basis.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.

To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.