Retail Sales Associate

PUMA; Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join PUMA as a retail associate where you will embody our core values of SPEED & SPIRIT. You will provide exceptional customer experiences, achieve sales targets, and maintain store standards. We value diversity and inclusion in our workplace.

Qualifications

• 1 - 2 years' experience in a customer service-oriented retail environment.
• Ability to lift, carry, push, or pull up to 30 pounds regularly.

Responsibilities

• Provide high standards of customer experience aligned with PUMA's Brand Values.
• Achieve or exceed sales, KPIs, and profitability targets.
• Maintain store cleanliness and visual merchandising standards.

Skills

Customer Service

Team Player

Quick Learner

Tools

MS Office

Job description

SPEED & SPIRIT are core values at PUMA, inspiring us to BE DRIVEN in performance, BE VIBRANT in our sporting legacy, BE TOGETHER in team spirit, and BE YOU to showcase individual talent and experience. Applying for a job at PUMA is simple: click APPLY ONLINE and follow the steps to upload your application.

Your Talent

• 1 - 2 years' experience in a customer service-oriented retail environment, preferably in apparel or footwear
• Strong team player
• Ability to learn quickly
• Basic computer skills, including MS Office programs
• Ability to lift, carry, push, or pull up to 30 pounds regularly

Your Mission

• Provide high standards of customer experience aligned with PUMA's Brand Values and service standards
• Achieve or exceed sales, KPIs, and profitability targets through effective customer service
• Accurately process sales transactions at checkout securely and efficiently
• Maintain store cleanliness, order, and visual merchandising standards
• Handle incoming and outgoing merchandise responsibly
• Adhere to all Policies & Procedures, operational competencies, and key accountabilities
• Ensure a safe, healthy, and compliant working and shopping environment
• Work non-traditional hours, including weekends, evenings, holidays, with possible overtime

PUMA is an equal opportunity employer, committed to diversity and inclusion. We do not tolerate discrimination or harassment based on race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.

The PUMA Group employs over 21,000 people across 51 countries. Our headquarters are in Herzogenaurach, Germany, and we own brands including PUMA, Cobra Golf, and stichd.