Retail Sales Associate Retail Stores Ontario, United States of America

PUMA Gruppe; Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

PUMA Gruppe is seeking candidates who are driven and vibrant, with a focus on customer service in retail. The role involves achieving sales goals, maintaining customer experience standards, and participating in training programs. Ideal candidates should have 1-2 years of experience in a customer service role, preferably in apparel or footwear, and possess strong communication and problem-solving skills.

Qualifications

• 1-2 years in customer service-focused retail, preferably in apparel or footwear.
• Ability to exceed sales goals and provide excellent customer service.

Responsibilities

• Achieve or surpass sales, KPIs, and profitability goals.
• Maintain high customer experience standards aligned with PUMA’s Brand Values.
• Process sales transactions accurately.

Skills

Customer Service

Sales Goals

Communication

Problem Solving

Job description

SPEED & SPIRIT define the qualities we seek in our candidates. We value being DRIVEN in performance, VIBRANT in our sporting legacy, TOGETHER in our team spirit, and YOU to showcase individual talent and experience. Applying at PUMA is simple: click APPLY ONLINE and follow the steps to upload your application.

Your Talent

• 1-2 years of experience in a customer service-focused retail environment, preferably in apparel or footwear, with a proven results-driven record.
• Ability to exceed sales goals, provide excellent customer service, reason through complex issues, and communicate effectively.
• Physical ability to walk, stand, reach, bend, kneel, climb, and lift up to 30 pounds, including the use of ladders and other equipment.
• Use of senses such as speaking, hearing, and vision is essential.
• Basic cognitive skills including reading, math, writing, problem-solving, and computer use are required.

Your Mission

• Achieve or surpass sales, KPIs, and profitability goals through excellent customer service.
• Maintain high customer experience standards aligned with PUMA’s Brand Values.
• Complete all required training programs.
• Participate in Loss Prevention education and ensure operational compliance.
• Communicate merchandise opportunities and participate in store openings/closings, with possible travel.
• Process sales transactions accurately and maintain visual and physical store standards.
• Adhere to all policies, procedures, and safety standards, including working non-traditional hours as needed.

Pay varies based on experience and skills.

PUMA is committed to equal opportunity and a harassment-free workplace. We support over 21,000 employees across 51 countries, owning brands including PUMA, Cobra Golf, and stichd, headquartered in Herzogenaurach, Germany.

Remember : We are stronger together. Our shared momentum makes PUMA the best place to be.