Retail Sales Associate

Bud Supply Group; Lethbridge; On-site; CAD 30,000 - 38,000; Full time

Benefits offered by this job

Team member discount

Wellness program

Internal learning & development

Job summary

Bud Supply Group in Alberta seeks a Retail Sales Associate to greet customers, guide them to items, and deliver brand-positive experiences. You will be a brand ambassador, generate sales, advise on product use, and participate in promotions and merchandising.

You will maintain top-notch customer service, collaborate with store teams, and uphold integrity in transactions and inventory. A high school diploma is required; provincial cannabis certification is preferred.

Qualifications

• Experience in retail sales preferred.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Strong team player with high integrity.

Responsibilities

• Greet customers and guide them to items in the store.
• Provide award-winning customer service and build relationships.
• Generate sales and advise on product use and care.
• Participate in merchandising and promotional activities.
• Maintain high level of customer service and store appearance.
• Assist with displays and collaborate with store management.

Skills

Retail sales

Customer service

Interpersonal skills

Communication

Team player

Integrity

Mathematical ability

Education

High school diploma

Provincial Cannabis Certification

Job description

Job Overview

The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the store. The Retail Sales Associate understands their role as brand ambassador and provides positive brand experiences to all customers. Retail Sales Associates will generate sales, advise customers on the use and care of merchandise, and provide advice concerning specialized products and accessories. This role will participate in merchandising and promotional activities and must always maintain a high level of customer service.

Core Competencies & Requirements

• Experience in retail sales preferred.
• Ability to work in a fast-paced, dynamic environment.
• Excellent customer service skills, interpersonal, organizational, and communication skills.
• Motivated and creative team player.
• Strong knowledge of retail sales principles, methods, practices, and techniques.
• Ability to build and maintain lasting relationships with customers.
• Strong communication skills (verbal & written).
• Self-motivation, with high energy, a positive attitude, and an engaging level of enthusiasm.
• Ability to perform basic mathematical calculations.
• Ability to work individually and as part of a team.
• High level of integrity and work ethic.

Job Duties

• Greet customers and provide guidance on where they may find items within the store.
• Provide award-winning customer service; build quality relationships with customers, suggest new services, and remind them of upcoming events.
• Generate sales.
• Advise customers on the use and care of accessories and provide advice concerning specialized products or services.
• Participate in merchandising and promotional activities.
• Maintain a high level of customer service.
• Assist with setting up merchandise displays.
• Work in partnership with store managers and other employees to maximize store sales and in-store presence.
• Ensure accuracy in all transactions, inventory, and procedures.
• Participate in all manner of store maintenance.
• Maintain a high level of product knowledge.
• Maintain a professional appearance, demeanor, and attitude always.
• Performs other duties as required.

Why you'll love working here

• Opportunity to work with a best-in-class team
• Internal advancement opportunities
• Wellness program including access to mental health resources
• Access to internal learning & development programs
• Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

• Experience in the retail industry preferred.
• High school diploma or GED required.
• Clear criminal record.
• Provincial Cannabis Certification.

Working Conditions

• Ability to stand for long periods of time.
• Ability to lift 25 pounds.
• Overtime as required.