Retail Sales Associate

PUMA SE; Delta; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Benefits

Job summary

PUMA Delta is hiring a Store Associate to deliver exceptional customer experiences, process transactions efficiently, and maintain store presentation in line with PUMA standards. You will join a team that values speed, spirit and inclusion, with flexible hours including evenings and weekends; prior retail experience and comfort with MS Office are preferred.

Good physical ability for stocking duties is expected. The position offers a base hourly pay with benefits provided by PUMA.

Qualifications

• 1–2 years of experience in a customer service-oriented retail environment (preferably apparel/footwear).
• Strong team player with the ability to learn quickly.
• Basic knowledge of MS Office programs.

Responsibilities

• Provide consistently high standards of customer experience in-store per PUMA values and service standards.
• Through effective customer service, achieve or exceed sales, KPIs and profitability targets.
• Process sales transactions at checkout accurately and securely.
• Maintain store cleanliness and order per visual merchandising guidelines.
• Handle incoming and outgoing merchandise efficiently.
• Comply with all policies, procedures and core accountabilities.
• Maintain a safe, healthy, and compliant working/shopping environment.
• Adapt to non-traditional hours including weekends, evenings, and holidays.

Skills

Strong team player

Ability to learn quickly

Customer service

Tools

MS Office basics

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and complaint working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position
• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $18.25-$21.25 per hour + Benefits

Pay may vary depending on job-related knowledge, skills, and experience

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

Remember:We are stronger together. With our shared momentum we all make PUMA the best place to be.