Retail Operations Associate — Vancouver (FT/PT + Commission)

KITH; Vancouver; On-site; CAD 29,000 - 32,000; Full time

Job summary

Kith is seeking an Operations Associate for our Vancouver store to manage the flow of merchandise from central delivery to the sales floor and support the store leadership. You will help keep back-of-house organized and assist in daily operations to ensure a smooth shopping experience.

Responsibilities include following SOPs, collaborating with the sales-floor team, helping with inventories, and maintaining a clean, safe workspace while providing friendly customer service and product knowledge.

Qualifications

• 1-2 years working in a retail operations position.
• 1+ years in a retail/apparel environment is a plus.
• Basic computer skills.
• Efficient time management.
• Ability to multi-task and manage multiple projects at once.
• Ability to lift and move 11.34 kilos.
• Ability to stand and walk for prolonged periods.

Responsibilities

• Partner with Store Leadership to execute tasks that streamline the product cycle.
• Follow Standard Operating Procedures to ensure product is readily available for clients.
• Ensure assigned tasks are completed in an efficient and accurate manner.
• Provide a friendly and welcoming environment to both our external and internal clients.
• Consistently work with the sales-floor team to ensure customers are receiving product in a timely manner.
• Assist in Operations Management in maintaining a clean and safe workspace.
• Executing any necessary assigned tasks before or after regular store operating hours.
• Ensure adherence to all company policy and procedures.
• Promote and maintain an environment that is sharply focused on consistently delivering exceptional, positive, in-store customer service.
• Display expert product knowledge of product, company history, company policies and store/company strategies.
• Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.
• Special Projects: Participate and assist in Physical Inventories as required by the business.
• Assist Merchandising team during visual initiatives as required by the business.

Skills

Basic computer skills

Time management

Multi-tasking

Communication

Physical ability

Job description

Kith is seeking an Operations Associate for our Vancouver store to manage the flow of merchandise from central delivery to the sales floor and support the store leadership. You will help keep back-of-house organized and assist in daily operations to ensure a smooth shopping experience.

Responsibilities include following SOPs, collaborating with the sales-floor team, helping with inventories, and maintaining a clean, safe workspace while providing friendly customer service and product knowledge.