Retail & Operations Associate – Northwest Coast Art

Totem Design House; British Columbia; On-site; CAD 24,000 - 34,000; Part time

Job summary

Totem Design House on Vancouver Island seeks a friendly Retail & Operations Associate to manage shop floor duties, online orders, and daily store operations. Opportunity exists to move into management for the right candidate.

Responsibilities include greeting customers, processing sales, shipping online orders, merchandising, and supporting stock counts. Indigenous-owned gallery aligns with Northwest Coast art.

Qualifications

• Experience in retail or customer service is required.
• Strong communication and interpersonal skills.
• Interest in Northwest Coast art and formline is a plus.
• Detail-oriented, organized, and eager to learn.
• Reliable with two work references and able to lift and carry boxes.

Responsibilities

• Welcome customers and help them find the right piece while sharing artist stories.
• Process sales, returns and discounts through the POS system.
• Pick, pack and ship online orders.
• Merchandise displays, tag and restock inventory, and keep the store looking its best.
• Assist with receiving and counting stock.
• Answer customer emails and inquiries.
• Contribute ideas and projects to grow the business.

Skills

Retail experience

Customer service

Communication

Detail-oriented

Reliable

Job description

Totem Design House on Vancouver Island seeks a friendly Retail & Operations Associate to manage shop floor duties, online orders, and daily store operations. Opportunity exists to move into management for the right candidate.

Responsibilities include greeting customers, processing sales, shipping online orders, merchandising, and supporting stock counts. Indigenous-owned gallery aligns with Northwest Coast art.