Retail Inventory Supervisor

Canadian Rocky Mountain Resorts; Banff; On-site; CAD 52,000 - 76,000; Full time

Job summary

Canadian Rocky Mountain Resorts is seeking an Inventory Supervisor to oversee all resort retail inventory operations, standards, and quality control, ensuring accurate on-hand levels and timely replenishment.

You will work with cross-functional teams to monitor demand, analyze data, manage receiving, stockrooms, and monthly/quarterly audits, and generate reports to drive sales and guest satisfaction.

Responsibilities

• Manage inventory operations across all resort retail locations and stockrooms.
• Oversee product delivery logistics, tracking, and monthly/quarterly audits.
• Assist with stock replenishment and anticipate inventory problems and shortages.
• Input received products accurately and oversee invoicing with the purchasing team.
• Lead ecommerce inventory processes, including receiving, integration, order fulfillment, tracking and shipping logistics.
• Provide inventory analytics and weekly reports to support restocking and sales optimization.

Job description

The Inventory Supervisor is responsible for overseeing all aspects of inventory management, standards, and quality control within the retail operation. The role will assist the Retail Assistant Director and Director with week to date, period to date, and year to date on-hand levels, and develop action plans to drive top line sales. They play a critical role in supporting both front and back of house operations to ensure a seamless guest experience. This role will assist with monitoring demand and analyze data to anticipate future supply and logistical needs. Other responsibilities include ensuring the product received is inputted properly, tasking and overseeing the inventory team to complete replenishment tasks, and ensuring invoicing is completed effectively and timely. They also are responsible for management and organization of storages areas around the resort. This position involves collaborating with various stakeholders, such as the Assistant Inventory Supervisor, Retail Director, Assistant Director, Visual Merchandiser, Ecommerce Specialist, and Key Leaders, to optimize day-to-day operations and enhance the overall guest experience.

Job Functions

• Manage inventory operations across all resort retail store locations and stockrooms.
• Oversee product delivery logistics and tracking.
• Contribute to manual product receiving for quality assurance.
• Communicate inventory analytics to meet business goals and address issues with upper management.
• Assist with stock replenishment and anticipate inventory problems and shortages.
• Complete inventory counts on a monthly, quarterly, and semi-annual basis.
• Assist with product warranty quality control procedures.
• Submit invoices for payment by the purchasing team.
• Lead communications with logistic departments and manage the entire receiving process from start to finish.
• Ensure accuracy in inventory levels, costs, and margins.
• Maintain stockroom and backroom standards, including cleanliness and organization.
• Conduct monthly audits to verify system accuracy.
• Manage the warranty/defect reporting system and handle internal product orders.
• Assist with reporting and analysis of on-hand inventory levels to drive sales.
• Provide weekly replenishment and out-of-stock reports to support restocking efforts.
• Lead communications with logistic departments for ecommerce inventory logistics.
• Manage the entire ecommerce inventory process, including inventory receiving, integration, order fulfillment, tracking, and shipping logistics.

Other tasks/duties that are required by the Retail Director or Assistant Director.